When will LG have the Spark Sport (RWC 2019) app?

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#2301165 18-Aug-2019 10:49

Dingbatt:
So are they saying 2017 and newer models will get it? To me, putting 2017+ means 2018-19 models.

I won't take that wording too seriously. Right now we don't even know if any lg tv will have it

ARIKIP

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#2301699 19-Aug-2019 13:32

Im hoping they literally mean 2017 upwards so 7,8 and 9 series OLEDs and equivalent LEDs. I still randomly check the App Store to see if the SS app has appeared......but no. Heres hoping something appears this week.

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#2301710 19-Aug-2019 14:04

I wish Samsung made oled tvs cause I would have got that instead of LG

It’s the biggest drawback I found going to oled from qled - Samsung’s app support is much better than LG

c0ld

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#2301727 19-Aug-2019 15:02

Naekyr: I wish Samsung made oled tvs cause I would have got that instead of LG

It’s the biggest drawback I found going to oled from qled - Samsung’s app support is much better than LG

Bit off topic but... https://www.whathifi.com/news/samsung-closes-lcd-line-in-reported-move-to-oled-production

I much prefer webos to any other smart TV UI currently, but yes agree more apps would be great.

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#2301759 19-Aug-2019 16:37

Naekyr: I wish Samsung made oled tvs cause I would have got that instead of LG

It’s the biggest drawback I found going to oled from qled - Samsung’s app support is much better than LG

i have a samsung 2016 tv. i don't share your sentiments. had an android tv - i could install whatever i wanted on that thing.

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#2303008 21-Aug-2019 13:37

As mentioned above, in response to my earlier query to SS Support regarding the LG Smart TV app, they replied “Spark Sport app is available on LG Smart TVs (2017+ models)”. Note - “... is available ...” - which is not true.

I went back to them supplying my LG TV model numbers as they requested. Today I received this reply:

“As far as I know we do not yet support LG Smart TV's, though we are expecting an announcement in regards to 2019 models very soon. I expect we'll make the announcement over Facebook and Twitter, as there is a lot of interest in getting LG TVs supported.

I'm very sorry about the inconvenience. If LG TV's are not supported, the alternative is to use Chrome Cast to view Spark Sport on your TV, if you decide to go down the route.

If you want to ask about the same question or give more information, it’ll make it heaps faster for us to help you out if you could reply back to this email.

Regards,
[Name]

The team at Spark Sport”

There are just so many holes in, and queries raised by, this response I don’t know where to to begin - but here’s a start:

- “As far as I know...”. What?
- “Announcement re 2019 models soon...” What about the promised support for 2017 and 2018 models?
- “If LG TV’s are not supported ...”. Scary - are they saying there’s a chance LG TVs won’t be supported?

Totally pathetic. I’m more convinced they don’t know what they’re doing.

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#2303011 21-Aug-2019 13:47

What a craap show

It sounds like the person you are dealing with doesn’t actually know anything

You need to speak to someone in the app developement team, not someone who normally just answers question about “when is my next payment due”

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#2303014 21-Aug-2019 13:50

Chrisclarke:

Appreciate that cost is an issue for some, but wondering why anyone would prefer to rely on apps on the TV as opposed to using an external device - Apple TV in particular.

Apps usually appear faster on the Apple TV and seem to be updated more often. No surprise given the fragmentation in the TV market and the differing specs that go with that. The other advantage is that when you buy a TV you only need to consider picture quality (and possibly sound, depending on your setup). No compromises need to be made based on operating system, app availability etc.

No criticism of the OP or anyone else implied - just wondering if there is an advantage to using the onboard TV apps that I'm missing?

We have never owned a television before. We chose to use only internet streaming, as we do not wat to be like everyone ese on the street and have an ugly great aerial on the house. Does that answer your point?

Still waiting for LG to put up the SS app. Am checking daily, just in case. Other than that we are very happy with the LG 2019 television. We get to see everything we want, including live news at 6pm, and any other shows "On Demand". Most of the time, however, the TV is switched off. We can get SS and RWC on the PC. (Bu not in the iPad, which is a bit ancient, and is running a very old iOS.)

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#2303043 21-Aug-2019 14:38

I think perhaps you've misunderstood my question. Great that you want to move to streaming only - we did so a few years ago and haven't looked back. No aerial or dish on the house, and better still no Sky subscription.

Our TV is just a simple panel - the 'smarts' are done by the Apple TV box.

Spark only have to make one App for all the Apple TV's out there - so often Apple TV get's the app first, regardless of who's releasing it.

But there are so many manufacturers of smart TV's that Spark then have to make another app for each brand - one for LG, one for Samsung, one for Sony etc. And it's worse than that - one brand of TV might need several apps because of differing operating systems. So for Spark, or anyone else building apps, it takes a lot of time and effort.

App makers seem to keep their Apple TV apps up to date, and I often see complaints on here that Smart TV apps are not updated or even stop working (I suspect for the same reason outlined above).

Therefore it seems to me that the optimum solution if one intends to stream TV is a 'dumb' TV and a 'smart' box (for example the Apple TV).

What I'm wondering is there a compelling reason to chose a Smart TV (instead of a dumb TV and smart box combo and all the inherent app problems that seem to come with that)?

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#2303050 21-Aug-2019 14:44

unfortunately dumb tvs don't produce very good pictures

eracode

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#2303051 21-Aug-2019 14:45

Chrisclarke:
I think perhaps you've misunderstood my question. Great that you want to move to streaming only - we did so a few years ago and haven't looked back. No aerial or dish on the house, and better still no Sky subscription.

Our TV is just a simple panel - the 'smarts' are done by the Apple TV box.

Spark only have to make one App for all the Apple TV's out there - so often Apple TV get's the app first, regardless of who's releasing it.

But there are so many manufacturers of smart TV's that Spark then have to make another app for each brand - one for LG, one for Samsung, one for Sony etc. And it's worse than that - one brand of TV might need several apps because of differing operating systems. So for Spark, or anyone else building apps, it takes a lot of time and effort.

App makers seem to keep their Apple TV apps up to date, and I often see complaints on here that Smart TV apps are not updated or even stop working (I suspect for the same reason outlined above).

Therefore it seems to me that the optimum solution if one intends to stream TV is a 'dumb' TV and a 'smart' box (for example the Apple TV).

What I'm wondering is there a compelling reason to chose a Smart TV (instead of a dumb TV and smart box combo and all the inherent app problems that seem to come with that)?

I think you’re running interference or second-guessing this thread so I didn’t wish to respond - but I have to say how old is your TV? - because it’s not really possible to buy a dumb TV these days.

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#2303057 21-Aug-2019 14:57

Chrisclarke:

I think perhaps you've misunderstood my question. Great that you want to move to streaming only - we did so a few years ago and haven't looked back. No aerial or dish on the house, and better still no Sky subscription.

Our TV is just a simple panel - the 'smarts' are done by the Apple TV box.

Spark only have to make one App for all the Apple TV's out there - so often Apple TV get's the app first, regardless of who's releasing it.

But there are so many manufacturers of smart TV's that Spark then have to make another app for each brand - one for LG, one for Samsung, one for Sony etc. And it's worse than that - one brand of TV might need several apps because of differing operating systems. So for Spark, or anyone else building apps, it takes a lot of time and effort.

App makers seem to keep their Apple TV apps up to date, and I often see complaints on here that Smart TV apps are not updated or even stop working (I suspect for the same reason outlined above).

Therefore it seems to me that the optimum solution if one intends to stream TV is a 'dumb' TV and a 'smart' box (for example the Apple TV).

What I'm wondering is there a compelling reason to chose a Smart TV (instead of a dumb TV and smart box combo and all the inherent app problems that seem to come with that)?

"dumb TVs" make up less than 5% of the models you can buy in 2019 and generally these TV's are all under $500 and therefore offer poor picture quality.

Which means most TV sales are for "smart TVs".

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#2303062 21-Aug-2019 15:01

Not at all - I wouldn't do that. Genuinely interested. Tv is about three years old. We asked for a 'dumb' TV and it's a Samsung - specifically made for the hospitality industry but was easy to order in.

Reason for asking is that we are moving house soon and considering a new TV. So weighing the pro's and con's of Smart TV vs Apple TV. Figured people on this thread would have some insight into why they have a Smart TV but don't pair it with a set top box. Like I said in the original post, I might be missing something!

Appreciate the point made re availability of dumb TV's but the Smart TV's have issues with apps - as is evidenced by this thread!

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#2303076 21-Aug-2019 15:13

Chrisclarke:

Not at all - I wouldn't do that. Genuinely interested. Tv is about three years old. We asked for a 'dumb' TV and it's a Samsung - specifically made for the hospitality industry but was easy to order in.

The problem with a large number of hospitality TV's is that they offer truly appalling picture quality. They're made for a price point and have a feature set that doesn't treat picture quality as important.

This is a shame because if you know what you're doing the Philips hospitality TV's in particular are amazing, particularly the ability to have IPTV sources directly integrated.

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#2303079 21-Aug-2019 15:17

sbiddle:

Chrisclarke:

Not at all - I wouldn't do that. Genuinely interested. Tv is about three years old. We asked for a 'dumb' TV and it's a Samsung - specifically made for the hospitality industry but was easy to order in.

The problem with a large number of hospitality TV's is that they offer truly appalling picture quality. They're made for a price point and have a feature set that doesn't treat picture quality as important.

This is a shame because if you know what you're doing the Philips hospitality TV's in particular are amazing, particularly the ability to have IPTV sources directly integrated.

An apartment complex/timeshare/hotel type thing in the Gold Coast had these, and the connectivity was awesome. Every TV had a Chromecast built in and casting to any TV at the place was a matter of going to a url, entering the TV's code and you could then cast directly to it. Worked well watching Rugby when I was working out badly in the gym etc.

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