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59 posts

Master Geek

# 157600 5-Dec-2014 21:30
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Hi is anyone having issues connecting to netflix tonight?
Programs load to 25% then just seem to hang there.

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198 posts

Master Geek

  # 1189619 5-Dec-2014 21:40
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This sometimes happens to me when I'd binge watch a series. I would just exit Netflix, power cycle devices and all would work again.

Edit: Are you using a Roku device?

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Ultimate Geek

  # 1189769 6-Dec-2014 09:40
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Is that through an Xbox? If so, ours has been doing it all week, works ok through sony bd player though


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Uber Geek

Lifetime subscriber

  # 1189771 6-Dec-2014 09:47
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Working normally for me on my computer (Safari 8). Haven't tried on my PS4.

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Uber Geek
Inactive user

  # 1190067 7-Dec-2014 09:46
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There has been ongoing xbox issues if you are using an xbox for Netflix which makes my children a tad grumpy.

198 posts

Master Geek

  # 1190123 7-Dec-2014 13:05
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Yes I've been having problems connecting to Netflix using Apple TV, Unblock US, Vodafone VDSL connection.

Usually it takes me about 3 tries before it actually starts streaming, but in the last week there have been times when no programme or film will load at all.

I did have some success by changing Netflix countries in Unblock US from USA to UK.

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  # 1190129 7-Dec-2014 14:00
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No issues here, vodafone + unotelly + xbox 360

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Master Geek

  # 1190132 7-Dec-2014 14:10
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I always had this problem using the xbox 360 to watch netflix. I could never find out what the actual problem was. The netflix app would tick all green in the network test page, but would just hang on 25% and says this video cannot be viewed at this time. I now use a Samsung smart tv with the netflix app (old uk version, updates disabled) and it works fine. Only a few times that problem showed up, but a simple logout, login fixed it.
I have both DNS proxy/Smart DNS and a US VPN server, and switching between the two didn't resolve the 25% loading problem. So, to me, I think it's a problem on their end, either software app or their content servers.


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  # 1196098 12-Dec-2014 10:08
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Just last night I was unable to connect to netflix.
Roku 3, overplay, and netflix US. Told me that Netflix was not available in my region.

Worked fine from my Mac.

The roku 3 network details showed the correct dns server, but third on the list was the google dns. This (google dns hardcoded) came in with one of the recent firmware updates, but pretty sure it has worked since.

Anyone else get this?

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Wannabe Geek

  # 1197456 14-Dec-2014 22:01
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Identical issue here...hulu etc works fine

59 posts

Master Geek

  # 1197615 15-Dec-2014 10:42
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Hi have you got netflix working on Roku 3 now? if so what did you do? I lost it again last night and couldn't seem to get it back.  Working on MacBook fine.
Tried rebooting router (fitzbox via snap) and roku 3 and using dns4me reset that too that but still no joy :-(

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  # 1197621 15-Dec-2014 10:50
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I've been posting updates to the thread below:

In summary, Roku software update installed the google dns server as the first DNS service that it uses ahead of anything the router tells it to use.
Most of my struggles were in making sure my router sent google dns traffic into a black hole somewhere.

Roku works now.

2 posts

Wannabe Geek

  # 1197624 15-Dec-2014 11:01
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All sorted, with Netflix on our Roku 3 using Fritz Box

Login to Fritz Box, (make sure your view is - advance - Bottom of the screen)
Click on Home Network, then Network Settings, scroll down to IPV4 Routes. Click New IPV4 Route.
Ipv4 Network - enter
gateway I used a non existant IP address from our network here. Ensure IPv4 route active is ticked
select okay, all should be back to normal

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