Amazon US vs Prime NZ streaming

KrazyKid

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#319366 18-Apr-2025 11:38

I have prime video NZ subscription. Signed in on my normal Amazon account and can log into prime video NZ on my Samsung TV app and via chrome.

But my fire tv and my android app seem to be associated with a Amazon USA only account.

I can't get these devices to recognize the Prime Video NZ subscription. It keeps on wanting me to subscribe again.

How to a link the NZ subscription to my phone and fire TV

PS the fire tv was purchased direct from the US several trays ago if that makes a difference.

BDFL - Memuneh
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#3365336 18-Apr-2025 13:25

Logout on your Fire device. Login to Amazon US and remove the device from that account. Login on your Fire device with your NZ account.

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1247 posts

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+1 received by user: 616

#3365789 20-Apr-2025 11:44

Thanks for the advice. It helped.

The solution in detail for others in the future stumbling on this post.

I ended up deregister8ng the fire tv on the device

Then I started to reregister the fire tv.

The fire tv provides a device code

I finally logged into prime video NZ and use the code supplied on the fire tv to register my tv.

Just using the QR code or the Amazon/code option on the tv aways got my device resistered back to my Amazon USA account.