Jetstar Australian Transit - boarding passes?

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Geekeneer

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#318219 27-Dec-2024 22:07

So I've taken advantage of their boxing day sale and booked tickets to Bali.
Never flown with them international before.
I have a 1h55m stop in Sydney on the way there, and a 4h stop in Melbourne on the return, all booked under 1 booking.

Do they transfer the baggage through to final destination and do I require new boarding passes at any of the transit airports?
If I require new boarding passes, will I be required to clear immigration?

Oblivian

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#3325188 27-Dec-2024 22:56

I expect it should print all legs/passes as needed at first check-in. With the presumption you'll make both.

Once upon a time had heard Sydney can/will inspect/scan checked (even transiting) for things Australia consider on the bad list, even if passing through. As it still "entering Australia". Read of people arriving with stuff missing and just a note from border force. Like professional paintballers been away for tournaments come back with bags a whole lot lighter. Seems that changed that in 2019 to take them off the restriction.

Linux

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#3325190 27-Dec-2024 23:51

Of course they transfer the checked in luggage to the connection flights / final destination

Would be absolutely nuts if they didn't lol

Linux

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#3325191 27-Dec-2024 23:54

You won't clear customs unless you go thru immigration and exit the airport and you should only do that at your place of destination

Goosey

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#3325214 28-Dec-2024 09:12

When you say one booking, assume you just have one booking reference for all 4 flights as opposed to 1 or more.

chances are certain will have luggage checked thru unless otherwise advised. But, if you have more than one booking reference, then you might need to sort out yourself.

when transiting, is the departing flights from the same terminal?

eitherway, carefully read whatever you were sent and I’d be sending them a question if you want to be sure. But be prepared….(as sometimes even though luggage gets checked thru, often when transiting you are made to clear customs and enter the country you are in and then leave again when catching your transit ride out.

FineWine

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#3325284 28-Dec-2024 11:33

Flew with Jetstar once in the August 2007. Direct from Sydney to Bali return. Terrible experience.

Business Class.

1 - Outward flt - Front row 1 & 2 right by entrance/galley. Everybody else in Business Class had their handheld infotainment tablet except us. Politely asked for ours. Sorry not till after take off. Asked after Take Off, sorry not till after drinks served. Asked after drinks served, sorry not till after meal served. Eventually got the device. But here is the kicker. The storage rack for these devices was approx 1 metre from our seats just on the other side of the galley curtain.

2 - Return flt - Same seats front row 1 & 2. Bordered and seated then just before door closure was asked to move for two cabin crew returning home. Given last two remaining seats at back of business class.

a - one seat refused to stay upright. Was asked to sit my seat upright and explained it did not work. Oh alright then, just go with it.
b - life jacket compartment door between seats keep fulling open and getting in the way.
c - tray table twist latch very loose and barely operable.

Spoke to cabin purser on both legs of the journey, humble apologies etc, all out of our hands. It was a very standard company script.

Filed a complaint on return home. Then in March 2008 (7 months) later:

Dear ************
We apologise for the inconvenience caused on the day of your travel.

As a gesture of our thanks for your flexibility, and as promised please find attached your Jetstar voucher to use on a future Jetstar flight. Please note the terms and conditions associated with the voucher.

We hope to see you on board Jetstar soon.

Kind Regards,

The Jetstar Team

Yea right. The T&C's stated that the very generous $50 voucher had to be used within 12 months.

My partner used the voucher for an internal flt, Sydney-Brisbane and we have never and will never fly again with that airline.

[Mod edit (MF): company name]

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

Asteros

261 posts

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#3325352 28-Dec-2024 15:22

From Jetstar Help, search Baggage transfers and flight connections

They do transfer your baggage between connecting international Jetstar Flights on the same booking (It's written poorly and in an unclear manner see below):

"Please be aware that we don’t transfer your baggage between flights. However, there are some exceptions:

Connecting international Jetstar flights and flights with our partner airlines (see list below), where both international flights were purchased on the same booking

I assume they give you all your boarding passes at your checkin because you are connecting internationally to another Jetstar flight on 1 booking.

SomeoneSomewhere

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#3325481 28-Dec-2024 18:55

Generally speaking, when you print the tags for the bags, it will show where the bags are check through to.

If it says Melbourne/Brisbane, the bags will end up on the belt there and you have to grab them and re-check them. If it shows the destination, the bags are checked through assuming nothing goes wrong.

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eracode

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#3325577 28-Dec-2024 19:35

FineWine:

Flew with Jetstar once in the August 2007.

That’s 17 years ago - and based on a ‘once-only’ experience. Hardly fair or relevant now.

Sometimes I just sit and think. Other times I just sit.

freitasm

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Geekzone

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#3325579 28-Dec-2024 19:40

Fixed company name @finewine. Please read the FUG.

kiwiace

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#3325580 28-Dec-2024 19:43

I flew Jetstar from KL to Singapore in Oct and connected onto Qantas flights back to Wellington (I think through Melbourne). I had deliberately put a 8 hour Singapore layover in. All worked well. They printed all the boarding passes for me in KL and I never saw my checked bag again until Wellington.

FineWine

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#3325728 29-Dec-2024 08:46

eracode:

FineWine:

Flew with Jetstar once in the August 2007.

That’s 17 years ago - and based on a ‘once-only’ experience. Hardly fair or relevant now.

Fair comment

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.