Remove Credit Card Associated with Account

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Forums › Voyager › Remove Credit Card Associated with Account

kradnz

25 posts

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#309327 9-Oct-2023 10:57

Hi Voyagers,

how can I delete the credit card associated with my account?

I don't want to setup a direct debit/direct credit. I will pay by bank transfer instead (described https://support.voyager.nz/knowledgebase/article/KA-01027/en-us#6)

xpd

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#3144477 9-Oct-2023 11:17

Contact Voyager directly ?

0800 4 SPEED

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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kradnz

25 posts

Geek

#3144478 9-Oct-2023 11:21

Ideally I can do it without calling.

I'm a bit surprised it doesn't seem possible without calling the helpdesk.

michaelmurfy

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#3144481 9-Oct-2023 11:29

I'd just contact them via phone. Should be a quick call...

Michael Murphy | https://murfy.nz
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xpd

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#3144529 9-Oct-2023 11:41

Lot of companies don't let you change payment options like that online.

Will prob take you 2 mins.... so far you've spent at least 30mins here :D

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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richms

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#3144538 9-Oct-2023 11:53

I got mine taken off by replying to the bill which seemed to make ticket for it, and they actioned it promptly.

Richard rich.ms

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