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Forums › Voyager › Remove Credit Card Associated with Account
kradnz

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#309327 9-Oct-2023 10:57
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Hi Voyagers,

 

how can I delete the credit card associated with my account?

 

 

 

I don't want to setup a direct debit/direct credit.  I will pay by bank transfer instead (described https://support.voyager.nz/knowledgebase/article/KA-01027/en-us#6)

 

 

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xpd

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  #3144477 9-Oct-2023 11:17
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Contact Voyager directly ? 

 

0800 4 SPEED

 

 




XPD / Gavin

 

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kradnz

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  #3144478 9-Oct-2023 11:21
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Ideally I can do it without calling. 

 

I'm a bit surprised it doesn't seem possible without calling the helpdesk.

michaelmurfy
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  #3144481 9-Oct-2023 11:29
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I'd just contact them via phone. Should be a quick call...




Michael Murphy | https://murfy.nz
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xpd

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  #3144529 9-Oct-2023 11:41
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Lot of companies don't let you change payment options like that online.

 

Will prob take you 2 mins.... so far you've spent at least 30mins here :D

 

 




XPD / Gavin

 

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richms
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  #3144538 9-Oct-2023 11:53
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I got mine taken off by replying to the bill which seemed to make ticket for it, and they actioned it promptly.




Richard rich.ms

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