Scanned receipts validity

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Forums › Finance and wealth management › Scanned receipts validity

KellyP

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#293640 4-Feb-2022 10:57

Hi team,

I'm trying to cut down on the number of paper receipts I store in my filing cabinet, whenever I can

The question I have is, if I receive a hard copy as the only option and I scan it, without keeping the original copy, would this cause issues should I claim warranty?

Thanks

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#2861637 4-Feb-2022 11:18

Scanned should be 100% fine I never have had an issue

DjShadow

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#2861649 4-Feb-2022 11:35

I've done exactly this and stored them all on google drive so if we had a total loss by fire then I still have proof.

Also the likes of Noel Leeming keep a record too but not everyone does e.g JB Hifi

timmmay

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#2861650 4-Feb-2022 11:35

I scan all receipts and have had to use them at times places like Bunnings and M10, never had an issue. The original receipt fades over time so becomes useless.

Handsomedan

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#2861655 4-Feb-2022 11:45

If scanned receipts are OK for IRD, they should be OK for a warranty claim, IMO

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cshwone

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#2861662 4-Feb-2022 11:46

I recently made a large purchase at M10 and the store recommended making an electronic copy because the ink fades (as mentioned above)

DjShadow

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#2861682 4-Feb-2022 12:13

Related but I note Countdown now has an option with their OneCard to opt out of receiving Paper Receipts so I guess this is the way retail is heading

openmedia

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#2861687 4-Feb-2022 12:21

Moving to electronic receipts is excellent. I still remember when a number of retailers used to state on their receipts that only original receipt would be accepted for warranty and returns etc.

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boosacnoodle

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#2861702 4-Feb-2022 12:29

DjShadow:

Related but I note Countdown now has an option with their OneCard to opt out of receiving Paper Receipts so I guess this is the way retail is heading

So does New World when you use your club card.

davidcole

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#2861705 4-Feb-2022 12:40

boosacnoodle:

DjShadow:

Related but I note Countdown now has an option with their OneCard to opt out of receiving Paper Receipts so I guess this is the way retail is heading

So does New World when you use your club card.

Both of these places need to sort out their scanners then....9/10 I can't use my NW card, as it wont read off my phone (else you're taking a wallet full of cards everywhere)

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openmedia

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#2861722 4-Feb-2022 13:20

davidcole:

Both of these places need to sort out their scanners then....9/10 I can't use my NW card, as it wont read off my phone (else you're taking a wallet full of cards everywhere)

I use the stocard app for my loyalty cards and seldom have an issue at Countdown or New World.

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rugrat

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#2861736 4-Feb-2022 13:59

davidcole:

Both of these places need to sort out their scanners then....9/10 I can't use my NW card, as it wont read off my phone (else you're taking a wallet full of cards everywhere)

I’ve had that. I just hand my phone to check out operator and they scan on there side/ or type number manually.

Last couple of times it has scanned fine, think it’s fussy on how hold phone to scanner, can’t be to close or to far away.

I photo/scan my paper receipts from other places as fading happens before warrantee period over (As mentioned). Noel Leemings emails them which is good.

Hopefully more places go that way.

davidcole

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#2861743 4-Feb-2022 14:03

rugrat:

davidcole:

Both of these places need to sort out their scanners then....9/10 I can't use my NW card, as it wont read off my phone (else you're taking a wallet full of cards everywhere)

I’ve had that. I just hand my phone to check out operator and they scan on there side/ or type number manually.

Last couple of times it has scanned fine, think it’s fussy on how hold phone to scanner, can’t be to close or to far away.

I photo/scan my paper receipts from other places as fading happens before warrantee period over (As mentioned). Noel Leemings emails them which is good.

Hopefully more places go that way.

No operator as self serve...

wlgspotter

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#2861755 4-Feb-2022 14:36

davidcole:

No operator as self serve...

I've had exactly the same issue, more so at New World. I find the self checkouts won't scan the barcode off the New World app, and even the Stocard app won't work either. I thought it was my phone as I have a tempered glass screen protector on mine, so good to know it isn't just my phone. It does work if I use the regular checkout operator stations though.

And touchwood so far I didn't have any issues at Countdown either - the self checkouts worked scaning my digital card on from the Countdown app.

Bung

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#2861759 4-Feb-2022 14:49

I just had a NW self scanner not respond to the barcode on my phone screen and was told to press the camera icon beside the scanner. It worked then. I don't know what changed, maybe the mode of the scanner.

alasta

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#2861763 4-Feb-2022 14:54

I used to have problems scanning my ClubCard from my phone screen at New World, but it seems to have been fine for a while now.

Last time I was at Bunnings Warehouse I noticed that the self checkout had an option to send an electronic receipt. I didn't use it because it seemed like it might be a hassle - they don't have loyalty cards so I assume you would have to type in your email address or something?

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