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KiwiSurfer

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#303020 10-Jan-2023 19:50
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Had some trouble using Countdown's Online Gift Card system recently which are issued by other companies such as Flexi eGift cards (which seem to be popular for corporate issing Chistmas eGifts). Turns out the Countdown system only works with Chrome and no other browsers at all. Even the Flexi eGift people admitted Countdown is aware of the issues and showing no interest doing anything about it. If you don't use Chrome their system just shows a blank screen. Posting this here for other people to be aware of. Certaintly won't be getting any more of their online gift cards in the future -- luckily Flexi eGift offers other vendors as options so if you get one of their gifts you can redeem them for online vouchers from other vendors such as Macpac which I've had no trouble with.

 

Perhaps someone here knows someone or another who works there who can follow up with the right people at Countdown to sort this out...? It's embrassing that in 2023 we still have web developers who only develops for IE/Chrome.


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xpd

xpd
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  #3019804 11-Jan-2023 07:46
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Slightly OT.....  I use Google Wallet for a lot of my cards now, one being Countdown.... never had a problem until recently. Their scanners now refuse my Google Wallet Countdown card. Talking to a staff member yesterday, she made a comment that I need to have the Countdown app installed and use the card from there and that will probably work. 

 

All my other cards work for all other retailers, just not Countdown anymore....... guess I wont be collecting my points with them (What do they offer in saying that.... wife just kept telling me to use card whenever I shopped there but I never bothered to look at why.....)

 

Seems like Countdown are trying to seem to like an "anti-tech" store :)

 

 





XPD / Gavin

 

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openmedia
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  #3020036 11-Jan-2023 13:52
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I use StoCard for my loyalty cards and have had no issues with Countdown.





Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.


Rikkitic
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  #3020081 11-Jan-2023 14:46
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More OT: I keep different browsers for different purposes on my different computers. Jumping between browsers with different settings and security levels is a lot easier than trying to make everything work the way I want on a single one. Also confuses the cookie monsters.

 

 





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