Google Wallet, age restriction in NZ?

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Forums › Finance and wealth management › Google Wallet, age restriction in NZ?

CutCutCut

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#319336 15-Apr-2025 09:26

I'm not sure if this is the right forum or not, but I'm trying to find out what age restrictions there are on Google wallet in NZ. I'm trying to add my daughters (14) ASB debit card to Google wallet. When I try to open Google wallet from her device it says "You can't use Google Wallet. You're not old enough to use it yet." Which seems clear enough, but I'm getting conflicting information from Google searches of what the age is, and when I spoke to ASB on the phone, they seemed to think that age 14 was OK to add a debit card to Google wallet and that it should work. Her Google account is still a supervised account. Anybody have any more info they've found when trying to set this up for kids?

sdavisnz

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#3364164 15-Apr-2025 10:10

https://blog.google/feed/google-wallet-for-kids-family-link/

I found this. But not for New Zealand yet.

from march 19, 2025

Voice gives context

robjg63

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#3364165 15-Apr-2025 10:14

Have you checked what DoB she has supplied under her google account?

What age does google think she is?

Looks like 13 is normally the age where they can operate their own accounts ( and would assume Google wallet too).

EDIT: https://support.google.com/accounts/answer/1350409?hl=en

Looks like it should be 13.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

CutCutCut

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#3364456 15-Apr-2025 21:35

robjg63:

Have you checked what DoB she has supplied under her google account?

What age does google think she is?

Looks like 13 is normally the age where they can operate their own accounts ( and would assume Google wallet too).

EDIT: https://support.google.com/accounts/answer/1350409?hl=en

Looks like it should be 13.

Yes, date of birth is showing correctly on her account. It's not clear, some pages say 13, Google AI is telling me 16, some say it's only available in certain countries, NZ not one of them. But yet ASB seemed to think it should work. And I would assume they've dealt with this numerous times.

CutCutCut

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#3364458 15-Apr-2025 21:38

sdavisnz:

https://blog.google/feed/google-wallet-for-kids-family-link/

I found this. But not for New Zealand yet.

from march 19, 2025

Yes I found a similar press release, which made me think it won't work, but the info ASB was telling me was that it should work for a 14 year old. Hopefully somebody else who's been through this before might see it.

jonathan18

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#3364617 16-Apr-2025 12:28

I gave up with this and switched my youngest’s phone to work off his 23-year old Google account rather than his true 13-year old one! This did mean we lost the ‘advantage’ of having it linked to Family Link, but we were already using (and continue to use) additional management software on his phone.

TBH, I #@#$@^% hate Family Link and all the ways Google poorly manages child accounts, and so I’m SO glad we no longer use it, but if you are using it I totally understand why you’d want to stick with an age-appropriate account.