Quic LFC incident Notifications

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mdooher

Hmm, what to write...
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#319263 7-Apr-2025 11:33

I love that we get notifications of planned outages (and info about the unplanned ones)

But... surely I can't be the only one who doesn't know all the acronyms

Upgrade POLT software from R6.2.04SP to R6.7.01GA.

So what's a POLT... not that I care really... just curious..

Matthew

saf

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#3361598 7-Apr-2025 11:36

The POLT is what your ONT "connects back to" so to speak (though multiple fibres and a splitter).

Simply means the device your ONT is connecting to is getting a software update. :-)

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

ANglEAUT

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#3361620 7-Apr-2025 12:28

mdooher: ... But... surely I can't be the only one who doesn't know all the acronyms ...

No, you are not. I asked a similar question in their Discord chat. A link to terms like this would really help.

It's great to have an ISP geared towards geeks, but we too can't know all acronyms; especially telco ones that don't come up in everyday conversations like 'HTML' & 'agile dev'.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

yitz

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#3361641 7-Apr-2025 13:05

Passive Optical Line Terminator

saf

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#3361642 7-Apr-2025 13:07

Hear what you're both saying in terms of acronyms etc.

However, as the notifications are fully automated and are pulled in from the LFCs, the wording is dictated by the LFCs and what they enter into their systems.

Not all LFCs use the same language or terminology, and we have no idea what may be entered, so not aware of every term they may use, change, stop using or change the meaning of at any time!

Doing a quick Google on what's publicly available, this document does contain a few of them which may help.

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

mdooher

Hmm, what to write...
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#3361645 7-Apr-2025 13:13

saf:

Hear what you're both saying in terms of acronyms etc.

However, as the notifications are fully automated and are pulled in from the LFCs, the wording is dictated by the LFCs and what they enter into their systems.

Not all LFCs use the same language or terminology, and we have no idea what may be entered, so not aware of every term they may use, change, stop using or change the meaning of at any time!

Doing a quick Google on what's publicly available, this document does contain a few of them which may help.

Don't get me wrong, I'm not complaining, the opposite in fact. .. and thanks for the link.

Matthew

yitz

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#3361646 7-Apr-2025 13:14

I suppose the Passive refers to the type of network being multiplexed i.e. a Passive Optical Network or PON rather than the device itself being a passive electronic component.

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richms

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#3369033 30-Apr-2025 01:15

Did people get told of this outage who are on quic? Voyager mushroom here in the dark about why I have no Internet and will change tomorrow if quic gave adequate warning of it. Even one have put it on their page.

Richard rich.ms

michaelmurfy

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#3369039 30-Apr-2025 06:16

@richms yep, got an email as soon as Chorus (or rather the LFC) had the information a few weeks back and a message is displayed when we check our connection in our Quic account like this:

If it’s an unplanned outage, they update https://status.quic.nz

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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Opinions are my own and not the views of my employer.