Ok Samsung, you win, I’m done

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#1870901 22-Sep-2017 12:08

kryptonjohn:

networkn:

kryptonjohn:

I don't have an audiophile's ears nor a videophile's eyes, which may explain the following:

I just cannot understand why someone would by a $2000 name brand TV ahead of a similarly spec'd $800 warehouse TV. They look about the same to me and all sound terrible. The Warehouse has a 3 year warranty and if the TV fails after that who cares, get another one!

Yes, I think your first comment explains your second.

I'd be getting my hearing and eye sight checked if I couldn't tell the difference. It's massive.

The only aspect of the Veon TV's display I don't like is the display of black. In a dark room it's glowing grey.

Personally all the Veon TV's I have seen showing HD look just aweful, and the sound is beyond bearable! Personally I wouldn't spend $2000 on a TV either but wait for a sale on a decent brand with good picture and bearable sound.

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#1870907 22-Sep-2017 12:16

Hmm, looks fine to me, and I have seen expensive TVs look awful (when upscaling).

sbiddle

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#1870917 22-Sep-2017 12:33

kryptonjohn:

I don't have an audiophile's ears nor a videophile's eyes, which may explain the following:

I just cannot understand why someone would by a $2000 name brand TV ahead of a similarly spec'd $800 warehouse TV. They look about the same to me and all sound terrible. The Warehouse has a 3 year warranty and if the TV fails after that who cares, get another one!

In all seriousness if you can't tell the difference between an $800 Veon and a $1600 Panasonic you'd be in the minority. The differences between the two are very significant and incredibly clear, even to those who aren't a videophile.

While you can't see a Veon side by side with anything different in store you can visit a Harvey Norman and see a cheap Konic and something mid range from any of the major brands and the difference is night and day. The cheap screens have terrible viewing angles, contrast ratios and normally very poor blacks. I'd seriously be surprised if there were many people who couldn't spot the difference.

Spotting the difference between a $1600 TV and a $4000 TV on the other hand becomes a lot more difficult and you really need to know what you're looking for.

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#1870919 22-Sep-2017 12:34

kryptonjohn:

Hmm, looks fine to me, and I have seen expensive TVs look awful (when upscaling).

Which is to be expected and perfectly normal. Quality of upscaling will depend entirely on the source material.

tripper1000

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#1870982 22-Sep-2017 14:22

kryptonjohn:

I don't have an audiophile's ears nor a videophile's eyes, which may explain the following:

I just cannot understand why someone would by a $2000 name brand TV ahead of a similarly spec'd $800 warehouse TV. They look about the same to me and all sound terrible. The Warehouse has a 3 year warranty and if the TV fails after that who cares, get another one!

If Veon, or any of the other budget brands, want to sell me an AV appliance they need to make their remote controls better. It is the part of the system you most frequently touch and all the cheap brands have horribly cheap feeling remotes. For only a few dollars more they could make it robust and quality feeling and give some thought to button size and layout.

IMHO a remote that feels like it is as sturdy and costly as an empty margarine container feels like it belongs in the recycling bin not in my hand.

scuwp

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#1877878 5-Oct-2017 14:05

Update:

After a couple of weeks of confusing communication I took the TV in to the service agent and paid the inspection fee to find out what the fault was. End result is that Samsung accepted the CGA claim and provided an entire new screen which they also paid to be fitted. I was left with the $80 inspection fee but don’t think it’s worth arguing over and am happy with the end result.

While there confirmed that the 2 faults with the other TV’s are not worth repairing. I also enquired about which brands they see the least repairs on, surprisingly they said they see a lot of all the main brands, usually for the same fault, either a screen defect or power supply. The brand they don’t see a lot of is Veon. Go figure...

Lazy is such an ugly word, I prefer to call it selective participation

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networkn

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#1877879 5-Oct-2017 14:06

Well, that was a good result. Perhaps Samsung aren't so evil after all :)

wratterus

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#1877882 5-Oct-2017 14:10

Every Veon TV I've seen looks awful.

kryptonjohn

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#1877884 5-Oct-2017 14:11

tripper1000:

kryptonjohn:

I don't have an audiophile's ears nor a videophile's eyes, which may explain the following:

I just cannot understand why someone would by a $2000 name brand TV ahead of a similarly spec'd $800 warehouse TV. They look about the same to me and all sound terrible. The Warehouse has a 3 year warranty and if the TV fails after that who cares, get another one!

If Veon, or any of the other budget brands, want to sell me an AV appliance they need to make their remote controls better. It is the part of the system you most frequently touch and all the cheap brands have horribly cheap feeling remotes. For only a few dollars more they could make it robust and quality feeling and give some thought to button size and layout.

IMHO a remote that feels like it is as sturdy and costly as an empty margarine container feels like it belongs in the recycling bin not in my hand.

I use a Harmony hub and Alexa voice now so don't usually touch the remote. But the beef I have with Veon is the apparent lack of discrete commands for power on, power off and various source selections... all of which makes scripting AV scenes a bit messy.

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#1877886 5-Oct-2017 14:22

Veon are absolute garbage, even compared to a low/mid range panel like a KU6000, the difference is night and day. At the warehouse the other day and they had a 4K Veon playing a 4K blu ray movie which IMO looked anything but UHD, I can't imagine what the speakers sound like.
You get what you pay for with TV's

wellygary

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#1877902 5-Oct-2017 14:54

scuwp: The brand they don’t see a lot of is Veon. Go figure...

Because I suspect most people just bin them when they fail,

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#1877912 5-Oct-2017 15:04

scuwp: Update:
While there confirmed that the 2 faults with the other TV’s are not worth repairing. I also enquired about which brands they see the least repairs on, surprisingly they said they see a lot of all the main brands, usually for the same fault, either a screen defect or power supply. The brand they don’t see a lot of is Veon. Go figure...

Be careful, we need more statistics before making that assumption. Just because the repair centre don't get many Veon's doesn't necessarily mean Veon's are reliable - it may mean they're so cheap to buy (or expensive/difficult to repair) or so horrible to use so that no one bothers to fix them.

A more faithful test would be how many of each brand do they get at the dump or E-waste centre.

networkn

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#1877914 5-Oct-2017 15:05

tripper1000:

scuwp: Update:
While there confirmed that the 2 faults with the other TV’s are not worth repairing. I also enquired about which brands they see the least repairs on, surprisingly they said they see a lot of all the main brands, usually for the same fault, either a screen defect or power supply. The brand they don’t see a lot of is Veon. Go figure...

Be careful, we need more statistics before making that assumption. Just because the repair centre don't get many Veon's doesn't necessarily mean Veon's are reliable - it may mean they're so cheap to buy (or expensive/difficult to repair) or so horrible to use so that no one bothers to fix them.

A more faithful test would be how many of each brand do they get at the dump or E-waste centre.

Which would need to be compared to total sales to get a percentage.

Wiggum

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#1877927 5-Oct-2017 15:13

kryptonjohn:

I don't have an audiophile's ears nor a videophile's eyes, which may explain the following:

I just cannot understand why someone would by a $2000 name brand TV ahead of a similarly spec'd $800 warehouse TV. They look about the same to me and all sound terrible. The Warehouse has a 3 year warranty and if the TV fails after that who cares, get another one!

+1 for some of those warehouse brands, they stock some good Sony screens, and IMO Sony is one of the best brands on the market. We still have a Full HD Sony 32" which we bought back in 2007 for a ridiculous high price from Dick Smiths. Its now in sons room, but its still working and looks as good as it did the day we bought it.

JaseNZ

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#1877943 5-Oct-2017 15:41

I used to be an avid Samsung AV buyer however moved to an LG OLED tv and holy balls captain the picture is like night and day to everything else I have ever seen. I could not go back to anything else now.

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

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