I bought a 2011 Samsung Smart TV - model UE40D5520 then a 2012 Samsung Sound bar model HW-E350 to try to improve the sound. (my preference had been a Yamaha sound bar - but bought Samsung to ensure compatibility - or so I thought).
the TV has 4 HDMI sockets but ALL are IN
the only OUT sockets are 2 x USB, Optical digital audio and headphone jack.
the Sound bar has HDMI In, HDMI out and headphone jack.
When I rang Samsung they said the only option was to use the headphone jacks. I have been trying to adjust the output options on the TV and the Input options on the Soundbar (i.e. News, Music, cinema, sport etc.) but can never get anything reasonable.
today I determined to resolve this - so I read the user manual for both. The TV says do NOT use the headphone connection for audio other than headphones as distortion will be experienced - Great!
so I rand the Samsung Technical dept. who advised me that it is impossible to connect the 2 units..... and then connected me to Customer Services who would be sure to find a way for me to upgrade the Sound Bar. Customer Services said NO help available, you should have checked with us before you bought the Sound Bar !!
I have talked to the supplier and they are unable to help as I have passed their 7 day returns policy period and their Techie has not come across this before so has no resolution other than for me to BUY another Soundbar.
Has anyone got any ideas about converting OPTICAL audio to analogue? or the USB ?
- - ever hopeful of some Brainy person to give me a nudge towards finding an answer. and thanks if you can.