Not that impressed with my new LG 55UH850T - thinking of taking it back!?

Forums › Home Theatre (including HTPC and EPG Collector) › Not that impressed with my new LG 55UH850T - thinking of taking it back!?

BuckoNZ

136 posts

Master Geek

#205597 19-Nov-2016 09:42

I recently replaced my 8 year old Samsung Tulip M8 46" LCD television, with the LG LG SUPER UHD 4K TV 55'' (55UH850T) - one of the better LED televisions LG has before going to OLED, which I just can't afford.

I was looking at replacing the the old television with a new Samsung - the latest 8 Series model (UA55KS8000SXNZ) - but it just didn't impress me much in the store. Plus the LG had Dolby Vision.

Anyway, I find that the motion on the LG is terrible. There are artifacts everywhere and frankly, at times, it's almost impossible to watch.

The picture itself is simply stunning - fantastic colour, sharpness and clarity - it's excellent. But the motion - it's dreadful.

Anyone else notice this? Perhaps I need to to tweak the settings (which I have tried), but what too? Is there potentially something wrong with the TV?

Any ideas?

davisg

74 posts

Master Geek

#1674209 19-Nov-2016 15:09

I have a 955 series LED LG but I'll bet the setup is very similar. It sounds like you have way too much digital processing turned on.

Get into Picture Mode and select Standard or if adventurous select one of the isf Expert modes. The latter give you more options to adjust. Click on the mode name then drive down to "reset" to get it back to default settings for that picture mode.

You can then play with the Expert Controls and Picture Options. I'd make sure cinema mode and motion eye care are off. Play with Trumotion settings or switch off. On digital sources you should not require any noise reduction or MPEG noise reduction.
If you mess up just go back to reset.

The more digital processing you have turned on the worse it gets IMHO.

There are a couple of websites that have recommended settings for each brand and model of TV.

BuckoNZ

136 posts

Master Geek

#1674318 19-Nov-2016 21:05

davisg: I have a 955 series LED LG but I'll bet the setup is very similar. It sounds like you have way too much digital processing turned on.

Get into Picture Mode and select Standard or if adventurous select one of the isf Expert modes. The latter give you more options to adjust. Click on the mode name then drive down to "reset" to get it back to default settings for that picture mode.

You can then play with the Expert Controls and Picture Options. I'd make sure cinema mode and motion eye care are off. Play with Trumotion settings or switch off. On digital sources you should not require any noise reduction or MPEG noise reduction.

If you mess up just go back to reset.

The more digital processing you have turned on the worse it gets IMHO.

There are a couple of websites that have recommended settings for each brand and model of TV.

Thanks for that. It seems to do it even with the default settings. I've even factory reset the TV after I'd had a play and no improvement.

I went back to Harvey Norman today and told them about my concerns. They are going to have a conversation with LG.

DeepBlueSky

547 posts

Ultimate Geek

#1674950 21-Nov-2016 13:22

Hi BuckoNZ, I had a look online and found an RTINGS review on the US model it always amazes me that some companies change the model names between markets I guess to confuse people anyway that's another story.

RTINGS does okay reviews and they always publish the Calibration settings this may help with your setup, all the best.

Review http://www.rtings.com/tv/reviews/lg/uh8500

Calibration Settings http://www.rtings.com/tv/reviews/lg/uh8500/settings

illicit

553 posts

Ultimate Geek

#1675804 23-Nov-2016 08:40

BuckoNZ:

Thanks for that. It seems to do it even with the default settings. I've even factory reset the TV after I'd had a play and no improvement.

I went back to Harvey Norman today and told them about my concerns. They are going to have a conversation with LG.

The default settings are the worst.

Turn off ALL picture 'processing' True Motion, Noise reduction etc

Set colour, white balance etc to preferred state

Report back = 99% sure you'll say its much better

Geektastic

17943 posts

Uber Geek

Trusted

Lifetime subscriber

#1676438 23-Nov-2016 22:41

DeepBlueSky:

Hi BuckoNZ, I had a look online and found an RTINGS review on the US model it always amazes me that some companies change the model names between markets I guess to confuse people anyway that's another story.

RTINGS does okay reviews and they always publish the Calibration settings this may help with your setup, all the best.

Review http://www.rtings.com/tv/reviews/lg/uh8500

Calibration Settings http://www.rtings.com/tv/reviews/lg/uh8500/settings

And of all electronics, TV's always get rich catchy names. I'd love a new 55XYX12000-YTE-46 please...

BuckoNZ

136 posts

Master Geek

#1681999 4-Dec-2016 12:18

DeepBlueSky:

Hi BuckoNZ, I had a look online and found an RTINGS review on the US model it always amazes me that some companies change the model names between markets I guess to confuse people anyway that's another story.

RTINGS does okay reviews and they always publish the Calibration settings this may help with your setup, all the best.

Review http://www.rtings.com/tv/reviews/lg/uh8500

Calibration Settings http://www.rtings.com/tv/reviews/lg/uh8500/settings

Thanks for this. This website clearly puts the Samsung TV I was looking at (KS8000) ahead of the LG I purchased. Still, the LG rates better for usability (the remote and WebOS does kick ass) and I still like the fact the the LG has Dolby Vision - a standard that is going to become more and more prevalent.

Anyway, I followed some of the Calibration settings they recommend - specifically going into 'Expert (Dark Room)' mode and ensuring the 'V Sharpness' and 'H Sharpness' are reduced from the default setting of 10 to 0 (zero). And to set 'TruMotion' to Smooth.

Now, it is early days, but this does seem to have a positive effect on the "digital artefacts" I was getting all the time. Much more palatable to watch.

Many thanks.

mAYH3M

162 posts

Master Geek

#1683298 6-Dec-2016 15:02

Hey,I was going to purchase the non-3D variant LG 55UH770T but after reading this I'm a bit sceptical about the specifications and hype.Any recommendation for a 4K(HDR10) 50"or55" panel.

Budget is >1.7K

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

KrazyKid

1238 posts

Uber Geek

#1683337 6-Dec-2016 15:49

Samsung KS8000 (55" was as low as $2400 after cashback recently) if you can afford it. Try the 7500 for a slightly cheaper Price Point.

Otherwise the Sony 8500D ($1900 in Nov according to Pricespy)

I found Rtings.com an excellent review site.

I purchased the JS8000 TV (last year's model) and am very happy with it.
You just have to accept that there is always a better more expensive TV than you can afford, and that in 6 months a newer model of your TV will cost less than you paid :)

I assume you are planning to wait for the boxing day sales now, still would be worth keeping an eye out in case someone does a cheap pre-Christmas deal.

Hope that helps

allio

885 posts

Ultimate Geek

#1683366 6-Dec-2016 16:51

KrazyKid:

Samsung KS8000 (55" was as low as $2400 after cashback recently) if you can afford it. Try the 7500 for a slightly cheaper Price Point.

Be aware the 7500 is a totally different model and is effectively the same panel as Samsung's most entry-level TV, the KU6000. The numbers don't really matter - look for either KS (good, expensive) or KU (entry level).

I'll throw out the Panasonic DX700/740U (mid-range) and DX900 (high-end). I just bought a 50DX740U after finding that it was the only mid-range model that met all of my basic requirements:

* High contrast (excludes anything with an IPS panel, including all LG and Sony in my price range)

* Judder-free 24p (excludes Samsung KU range)

* Acceptable input lag

My top choice would probably have been the KS8000 but at $2750 it was nearly double what I wanted to pay.

I'm thrilled with the 740U - I think it sits right at the sweet spot for diminishing returns. Main omissions were 10-bit colour and real HDR support (don't really care about this feature), local dimming/FALD (nice but you pay a hell of a lot for it). In exchange I got an absolutely beautiful picture with the kind of content I actually watch every day (as opposed to demo reels) and hung on to about $1500...