Nvidia Shield and its remote hate each other.

Forums › Home Theatre (including HTPC and EPG Collector) › Nvidia Shield and its remote hate each other.

kiwifidget

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#296058 17-May-2022 15:15

I have an Nvidia Shield which no longer responds to its remote.

I think it's the 2017 model with the flat remote without headphone jack.

I can control the Shield using an app on my phone but Himself much prefers the remote.

If I go to the Bluetooth settings and delete cache and data and restart the Shield (advice from Google), the remote works, but after a little bit of time (varies but within an hour) the remote stops again.

I have replaced the batteries.

Has anyone else had this issue?

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gbwelly

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#2915163 17-May-2022 15:25

For my issues regarding unresponsive and laggy remote response, I came to the conclusion that it was related to faulty bluetooth within the shield itself, as my xbox controller had the same symptoms when connected via bluetooth. Therefore I cut bluetooth out of the equation and went with RF remote with it's own dongle. Mine is nearly identical to this example: https://www.amazon.com/dp/B07P322VRP?th=1

I don't know how much frustration this has saved me. The joy of having a mechanical volume control is marvellous.

kiwifidget

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#2915179 17-May-2022 15:49

I could do with a bit less frustration.

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Senecio

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#2915229 17-May-2022 16:24

I would start by un-pairing/removing the remote from the shield then re-pairing it.

tanivula

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#2915348 17-May-2022 22:43

Presume you don't have a tv that is capable of HDMI CEC?

I've got a 2017 shield (remote + game controller). Initially I thought I'd never use the controller, but presumably due to range (my shield is not in the same room as the TV) it chews through those button batteries. I gave up and mainly just use the tv remote to control the shield, and occasionally the controller (which is rechargeable) when I can't find the TV remote!

tieke

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#2915382 18-May-2022 08:31

I really didn't like the original skinny remote, so bought the new triangle one for my shield - it wasn't as cheap as some of the other replacements, but worked well, was hugely better to hold, and could control my TV volume settings via IR as well as the shield.

tieke

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#2915765 18-May-2022 19:03

I might still have my original remote that I could send you - did you want me to have a hunt around?

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kiwifidget

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#2915767 18-May-2022 19:11

tieke:

I might still have my original remote that I could send you - did you want me to have a hunt around?

If that's not too much trouble that would be great thanks.

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tukapa1

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#2916056 19-May-2022 19:49

kiwifidget:

I have an Nvidia Shield which no longer responds to its remote.

I think it's the 2017 model with the flat remote without headphone jack.

I can control the Shield using an app on my phone but Himself much prefers the remote.

If I go to the Bluetooth settings and delete cache and data and restart the Shield (advice from Google), the remote works, but after a little bit of time (varies but within an hour) the remote stops again.

I have replaced the batteries.

Has anyone else had this issue?

I had the same issue. Lasted for about two weeks - had to default to using the game controller.

Changed batteries, unpaired, repaired, restarts etc. Went round and round for ages and it did my head in.

Gave up, explored some alternatives, then it just started working again. Never figured out why in the end.

kiwifidget

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#2921389 1-Jun-2022 12:36

I was generously supplied with a second-hand remote.

It paired easily, and worked for the few minutes it took to navigate to something to watch.

After watching the TV show, the remote no longer worked.

So it's not the remotes, it's the stupid box.

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gbwelly

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#2921666 2-Jun-2022 07:38

kiwifidget:

So it's not the remotes, it's the stupid box.

I told ya!

kiwifidget

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#2921675 2-Jun-2022 08:28

gbwelly:

kiwifidget:

So it's not the remotes, it's the stupid box.

I told ya!

Yes you did! 😀

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#2921679 2-Jun-2022 08:39

i have 3 shields, last time i had a remote issue i factory reset the box, it did fix it