Synology DS220 Media Server issue after DSM 7.1.1 upgrade

Forums › Home Theatre (including HTPC and EPG Collector) › Synology DS220 Media Server issue after DSM 7.1.1 upgrade

dafman

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#305950 16-Jun-2023 08:44

I upgraded my DS220 to DSM 7.2 last night and, as a consequence, my two TVs (Panasonic & Sony) can no longer see the 220 Media Server.

Panasonic TV says it cannot connect to DLNA Server.

Similarly, when I open Media Server on the 220, there are no devices showing under Device List on DMA Compatibility - whereas, historically, this would be populated with network connected devices.

I uninstalled, then reinstalled, Media Server but no luck.

My technical skills are only fair to middling, so I'm reluctant to start fiddling with settings further on my own without reaching out to more wiser technical heads.

I assumed the upgrade would not affect any existing system settings, so hoping there is a reasonably straightforward reason why the upgrade caused this and that a fix is relatively simple.

Thanks in advance for any assistance.

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BDFL - Memuneh
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#3090639 16-Jun-2023 10:07

Do you have the firewall service enabled by any chance?

dafman

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#3090659 16-Jun-2023 10:30

freitasm: Do you have the firewall service enabled by any chance?

Under Control Panel/Security/Firewall

Enable firewall is unchecked.

ANglEAUT

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#3090679 16-Jun-2023 11:31

dafman:

I upgraded my DS220 to DSM 7.2 last night and, as a consequence, my two TVs (Panasonic & Sony) can no longer see the 220 Media Server.

Was there anything in the change log? My upgrade warned me about the running iTunes server.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

freitasm

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#3090681 16-Jun-2023 11:32

Checked the repository for any updates? A couple of services needed update for me when moving to 7.2

enodeb

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#3090691 16-Jun-2023 11:52

I have DS220+ and do not see an update to 7.2, were you manually updating it?

Jase2985

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#3090717 16-Jun-2023 13:02

enodeb:

I have DS220+ and do not see an update to 7.2, were you manually updating it?

i would assume so as its only just dropped update 6 for the current 7.1

ive got nothing except the change long as it did mention a few things in it.

dafman

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#3090737 16-Jun-2023 13:55

freitasm: Checked the repository for any updates? A couple of services needed update for me when moving to 7.2

Thanks, yes I updated all installed packages that were flagged.

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dafman

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#3090744 16-Jun-2023 14:09

enodeb:

I have DS220+ and do not see an update to 7.2, were you manually updating it?

Sorry, my bad - it is 7.1.1 Update 6

Moderator - are you able to amend thread title from 7.2 to 7.1.1?

Jase2985

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#3090751 16-Jun-2023 14:46

weird it would do something like that on a small incremental update like that

dafman

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#3090758 16-Jun-2023 15:09

The DS220 just seems to be hidden as a media device on the network even though Media Server is running.

eg. If I click on Windows Explorer/Network/Media devices - the DS220 does not show up.

As mentioned, I am not an IT expert - these are two unsuccessful changes I have made to settings trying to resolve, please let me know if I should undo them and revert back to previous:

1. Control Panel/file services - I checked both 'Enable SMB service' and WS-Discovery 'Enable Windows network discovery

2. Control Panel/shared folder/edit shared folder video - I updated (a) Local User: Guest = read/write, and (b) System internal user/MediaServer/Custom = all permissions enabled.

cheers

Jase2985

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#3090765 16-Jun-2023 15:42

can you see the synology shared files in file explorer? can you map a network drive to any of the synologys shared folders?

maybe go through this:

https://kb.synology.com/en-us/DSM/tutorial/How_to_enjoy_multimedia_contents_stored_on_Synology_NAS_with_DLNA_UPnP_compliant_DMAs

dafman

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#3090766 16-Jun-2023 15:47

SOLVED!

Under Network/Network Interface - the IPv4 static IP address under manual configuration had changed (I am not sure how/why). I reset it and am now up and running.

However - still interested for feed back on whether I should now unwind the following two settings changes I made in trying to resolve:

1. Control Panel/file services - I checked both 'Enable SMB service' and WS-Discovery 'Enable Windows network discovery

2. Control Panel/shared folder/edit shared folder video - I updated (a) Local User: Guest = read/write, and (b) System internal user/MediaServer/Custom = all permissions enabled.

cshwone

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#3090768 16-Jun-2023 15:48

I am no expert but on mine I have Plex Server installed with the client app on TV, laptop, phone etc

Edited.....
And not relevant anymore 🙂

Jase2985

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#3090770 16-Jun-2023 15:55

cshwone: I am no expert but on mine I have Plex Server installed with the client app on TV, laptop, phone etc

Edited.....
And not relevant anymore 🙂

some people want something easier to use and more lightweight, dont need all the bells and whistles

plex does dlna but its quiet cumbersome to use

dafman

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#3090806 16-Jun-2023 16:41

Jase2985:

cshwone: I am no expert but on mine I have Plex Server installed with the client app on TV, laptop, phone etc

Edited.....
And not relevant anymore 🙂

some people want something easier to use and more lightweight, dont need all the bells and whistles

plex does dlna but its quiet cumbersome to use

I considered Plex, but am happy with the interface and simple file listings provided by both Panasonic and Sony for the DS media server.

My only gripe is that Sony can sometimes take a long time to reflect changes made to the media server, whereas Panasonic pick them up immediately.

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