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ptblnk

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#37184 8-Jul-2009 19:22
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Thought I'll post this here since this is a popular HTPC board. So I recently finished this build for my brother:

AMD Athlon 64 X2 7750 2.7 GHz Black Edition
Gigabyte GA-MA78GM-S2H (Rev2.x BIOS FC)
Western Digital Caviar Blue 640GB 16MB 7200RPM
Transcend aXeRam DDR2-800
Generic-ish Case & PSU

Installed a fresh copy of Win7 on the new HDD. Everything works without a hitch but when I try the sound nothing works. I've tried installing the drivers under different compatibility modes likes under Vista, XP etc but still nothing, the following is probably my 3rd format and install of Win7  Yell testing follows below.

take1: New install again. Plugged in my Z-2300s to the LR (green) port, any other working speakers I could find to all the available ports. No sound on first start up, no sound when playing Mp3. Also nothing detected by the mic.

I can see this pic in the sound settings with default win7 drivers. It says the speakers aren't plugged in but they are!


take2: Uninstalled the default drivers that came with Win7, and installed the Win7 realtek HD audio drivers... the Realtek HD Audio Manager icon shows up but when I open up the program none of the ports which are occupied are detected (ie still faded) and still no sound anywhere.


So throw me any tips, ideas or suggestions. I'm on the verge of giving up.

NB: I've tried to install WinXP after the format to rule out an OS problem but keep getting BSOD during the install, so a no go there at the moment (but surely changing the compatibility modes is sufficient??).

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redjet
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  #232766 8-Jul-2009 21:16
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Maybe check the Device Manager to see if that has any warnings or possible conflicts?


I know this sounds silly but have you also tried the front headphone and mic jacks?




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ptblnk

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  #232770 8-Jul-2009 21:22
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Nope no problems in the Device Manager, its showing two entries for "Realtek High Definition Audio" which I assume are for the back and the front ports of the computer.

Yea no luck with front panel connecters which is connected to the motherboard.

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  #232813 8-Jul-2009 22:13
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Try right clicking and setting the speakers as the default audio device. It looks from all your screenshots that the digital out is currently the default output device. Once you have set the speakers to the default output device reboot and see if it then has sound.
I do know that Windows 7 now seems to detect if anything is plugged in to speaker jacks but this should not be causing your issue as you do have something plugged in.







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64



ptblnk

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  #232817 8-Jul-2009 22:19
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I can right click "Speaker" but the option to set it as the default audio device is greyed out/disabled. Probably since the computer thinks that there is nothing plugged in, when in fact there are speakers/headphones plugged into each of the jacks you can see on the second dialog box in the first screenshot.



I have nothing plugged in the Digital Audio/SPDIF but it was enabled by default after entering into Win7 on first boot.

Regs
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  #232849 9-Jul-2009 00:04
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click on the folder icon (or somewhere round there) in the realtek hd audio manger and look for a "disable port detection" option and check that. i've seen that work in some cases before (dont hav a pc in front of me to look at though)




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ptblnk

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  #232973 9-Jul-2009 12:32
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Yep tried that. The front panel icons light up in the second screenshot. But plugging speakers into those or the rear panel still not giving sound/detecting.

 
 
 

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  #232978 9-Jul-2009 12:38
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There is some issue with some sound card drivers and Win7 - I cant remember exactly what it is tho, but when I hit a similar problem on a virtual box of Win7, there was a Microsoft download I got which patched it and all came right. Ill see if I can find it....




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  #232979 9-Jul-2009 12:40
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It was somehting like : http://www.techzilo.com/fix-microsoft-bus-driver-error/




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richms
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  #233049 9-Jul-2009 14:40
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Jack detection didnt work for me in windows 7 - I have had to use the noisy front jack and disable jack detection in the realtek drivers to get any audio out of it. Seems a common problem so I expect they will fix it before release.




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ptblnk

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  #233113 9-Jul-2009 16:44
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hey guys thanks for trying to help. i managed to rule out a operating system problem by installing windows xp sp2. still same problems. so likely to be a hardware issue relating to the onboard sound.

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