I just thought you would all like to know about my latest experience with Samsung.
I bought a 50" Plasma Samsung TV in January 2008. It's not even that old yet and it has already broken! It is broken to the extent where it can not even be repaired.
I spoke to the Manager of Samsung (NZ) and he was quite happy that his product even lasted that long! He had no intention of repairing or replacing the TV - luckily enough we organised our own extended insurance cover which came to the party.
Thank god their services ae better then the sh*t service that we got from Joseph at Samsung (the NZ Samsung Manager).
Totally unprofessional!! Stay away from this unprofessional company. They don't know what the word "service" means!
(I was at an appliance store and managed to talk another family out of buying this brand!)