Mid Jan - Haventech dead?

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ajkiwi

109 posts

Master Geek

#75324 16-Jan-2011 20:45

Uh-oh... I'm getting 1 day's worth of listings on my telstra cable tv Vista Media center, and response from haventech (timeouts...). Anyone know if they're down? Failing that, anyone know of an epg.xml file out there that works?

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#427838 17-Jan-2011 06:09

If you can (need sat for Telstra channels) go though a little bit of pain and get EPG collector running. No need to ever rely on getting a scrapped epg.xml file again.
If not the owner of haventech is a forum member here so will hopefully see this thread and reply.

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haventech

14 posts

Geek

#427926 17-Jan-2011 11:18

Should be fine. I switched to hosting files from dropbox using URL forwarding but that shouldn't cause problems. You can browse to the URL and check. The file is being updated twice daily.

By the way, there is now also a gzipped version of the file (epg.xml.gz). Big Screen EPG can process these files which will save some download time / bandwidth.

Nety

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#427969 17-Jan-2011 12:20

When I tried to connect to the root of the Haventech web page I received a 404 error is that expected? I cannot recall the full path so cannot test that but I am wondering if some of the DNS records have not updated yet? www.Haventech.co.nz resolves to 202.174.112.209 for me here at work.
I am not sure how url forwarding works with Dropbox so maybe on the wrong track.

sittingduckz

680 posts

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#428001 17-Jan-2011 13:27

try adding /epg to your url :)

I'm not a complete idiot, I still have some parts missing.

ajkiwi

109 posts

Master Geek

#428086 17-Jan-2011 16:23

Nety: If you can (need sat for Telstra channels) go though a little bit of pain and get EPG collector running. No need to ever rely on getting a scrapped epg.xml file again.

Sorry, running Telstra cable because I have no FTA or Sat access in my townhouse. Unless there's 1 week epg data on telstra that no one told me about?

ajkiwi

109 posts

Master Geek

#428087 17-Jan-2011 16:24

haventech: Should be fine. I switched to hosting files from dropbox using URL forwarding but that shouldn't cause problems. You can browse to the URL and check. The file is being updated twice daily.

By the way, there is now also a gzipped version of the file (epg.xml.gz). Big Screen EPG can process these files which will save some download time / bandwidth.

Righto, will give it a go and check... Cheers!

slartibartfast

61 posts

Master Geek

#428190 17-Jan-2011 20:13

I've got the same problem, Vista Media Centre is reporting a guide error (53) when trying to download.

Also seems to be crashing Media Center Receiver Service.

I can browse to the EPG source in my browser (with the redirect to dropbox). I'm wondering if MCE can't handle the redirect.

I've just installed a network analyser to see where requests are going...I'll report back.

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ajkiwi

109 posts

Master Geek

#428196 17-Jan-2011 20:31

Yep, can view in browser, but it doesn't seem to be loading into VMC via my usual tool. Will try another EPG importer in the morning.

(dammit, dammit, dammit... the sooner I get out of this townhouse and into somewhere with FTA reception, I'm gonnnnnnnnne...)

What program DO people recommend for getting EPG data into Vista nowdays? Big Screen EPG is Win 7 only, unfortunately...

slartibartfast

61 posts

Master Geek

#428202 17-Jan-2011 20:43

Ok...I think I might have found a problem (using Google's cache rather than network analysis in the end).

This is what GetTVServicesMetaInfo.html used to look like (apologies for not formatting the XML well):

<?xml version="1.0" encoding="utf-8"?>
<ServiceMetaInfo xmlns="http://data.tvdownload.microsoft.com/TVServices.Platform.XDS/1.0">
    <SessionToken>00000000-0000-0000-0000-000000000000</SessionToken>
    <Service name="EPGService" defaultScheme="http" serverName="haventech.co.nz" hostName="haventech.co.nz" hostPort="haventech.co.nz" path="epg">
        <Interface name="GetHeadendList" scheme="http" subPath="GetHeadendList.html" />
        <Interface name="GetEPGDataMetaInfo" scheme="http" subPath="GetEPGDataMetaInfo.html" />
    </Service>
</ServiceMetaInfo>

Now it looks like this:

<?xml version="1.0" encoding="utf-8"?>
<ServiceMetaInfo xmlns="http://data.tvdownload.microsoft.com/TVServices.Platform.XDS/1.0">
    <SessionToken>00000000-0000-0000-0000-000000000000</SessionToken>
    <Service name="EPGService" defaultScheme="file" hostPort="server" path="admin$/ehome/BladeRunnerPro/Native">
        <Interface name="GetHeadendList" scheme="file" subPath="GetHeadendList.html" />
        <Interface name="GetEPGDataMetaInfo" scheme="file" subPath="GetEPGDataMetaInfo.html" />
    </Service>
</ServiceMetaInfo>

See that the EPG service is no longer pointing to an HTTP service - it's pointing to a local file that won't exist.

rvangelder

352 posts

Ultimate Geek

#428229 17-Jan-2011 21:48

ajkiwi: Yep, can view in browser, but it doesn't seem to be loading into VMC via my usual tool. Will try another EPG importer in the morning.

(dammit, dammit, dammit... the sooner I get out of this townhouse and into somewhere with FTA reception, I'm gonnnnnnnnne...)

What program DO people recommend for getting EPG data into Vista nowdays? Big Screen EPG is Win 7 only, unfortunately...

when i was on vista (without the update pack) i used epgstream.net
it worked pretty well.

ajkiwi

109 posts

Master Geek

#428235 17-Jan-2011 22:06

slartibartfast: Ok...I think I might have found a problem (using Google's cache rather than network analysis in the end).

This is what GetTVServicesMetaInfo.html used to look like (apologies for not formatting the XML well): *snip*

See that the EPG service is no longer pointing to an HTTP service - it's pointing to a local file that won't exist.

BINGO. Yep, that's the snarler that's seeming to stuff it for me, too. No such path on my machine. Anyone from Haventech out there about to fix?

Nety

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#428296 18-Jan-2011 06:32

Try using like wget to download the file to your machine and then pull it from that location rather then the web? Just run it as a scheduled task prior to the import. I switched mine to do that after I had problems with BSE failing to download it even though the website was still up.

Also that trace is saying that your setting for the source has been lost and it is now looking in the default Bladerunner location. There has not been a update has there?

Hotdognz

78 posts

Master Geek

#428549 18-Jan-2011 19:08

Same thing for me today my guide runs out tonight. I have downloaded the file from dropbox and asked Big EPG to use it but it still not putting any data in my guide.

It was so easy the other way I hope it gets sorted out soon as the SWIMBO is kicking up a fuss :(

Nety

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#428554 18-Jan-2011 19:19

In BSE have you run though the steps of importing the data to BSE (making sure you can see programs etc then do the full import? You may need to re-setup the program data either in BSE or MC.

Basically I don't think you should be holding out hope that it will be "fixed" as basically it is not broken it is now just using a different storage location on the web, one I am guessing is a lot cheaper for the guy who provides the data for you.

slartibartfast

61 posts

Master Geek

#428562 18-Jan-2011 19:27

Basically I don't think you should be holding out hope that it will be "fixed" as basically it is not broken it is now just using a different storage location on the web, one I am guessing is a lot cheaper for the guy who provides the data for you.

The problem isn't the use of dropbox...it's the path in the file as per my earlier post.

Here's the Media Center log:

<trace> <event level="Error" source="Media Center Guide" time="2011:01:18 07:09:55:332000" eventid="53" category="0">Guide Service: Unexpected error.EPG Service parsing error: System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters. at System.IO.Path.SafeSetStackPointerValue(Char* buffer, Int32 index, Char value) at

!---giant stack trace removed by me ----!

<event level="Info" source="Media Center Guide" time="2011:01:18 07:09:55:330000" eventid="0" category="0">State now changed to: STATE_ERROR</event> <event level="Info" source="Media Center Guide" time="2011:01:18 07:09:55:329000" eventid="0" category="0">ParseEpgService called : file://server/admin$/ehome/BladeRunnerPro/Native/GetEPGDataMetaInfo.html%3FclientId=72d8e932760241dab5486f3f0997b3ea&countryCode=nz&languageId=en&epgSupplierId=1&headendId=1&currentVersion=2550083260&sessionToken=00000000-0000-0000-0000-000000000000&epgDataSchemaVersion=1.1&clientType=ehome&version=6.0</event> <event level="Info" source="Media Center Guide" time="2011:01:18 07:09:55:329000" eventid="0" category="0">@ Ehepgdat Parsing EPG svc</event>

<event level="Info" source="Media Center Guide" time="2011:01:18 07:09:51:213000" eventid="0" category="0">Discovery Service URIhttp://www.haventech.co.nz/epg/GetTVServicesMetaInfo.html?protocolVersion=1.0&clientAuthToken=3846D5F9B8D487F117D66DCA6C06AF6D4534C7111E34FC08870AF3B791869EAF7A4BFE245EA640B5156D4BED5FD4AF2D42F385D14B8DF1D3E53BA023ADDA4DC70CEFBCB63D00D67B2601623A7E93892E96274CD7EADAB9536402CD7515F7EF795A8580CDD16DE0B8B631FD4AB7E12E6163DEE2E099B73399D36C844864ECD160&clientId=72d8e932760241dab5486f3f0997b3ea&countryCode=nz&languageId=en&clientType=ehome&version=6.0</event>

The solution is fire up a web server and statically host the corrected content...which is probably my next step.

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