Samsung HT-C350 Toslink Issue

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lokhor

2800 posts

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# 77871 23-Feb-2011 22:10

I just bought a Samsung HT-C350 5.1 Channel surround system and have connected my TV to it via the optical audio output (as my LG 50PK550 does not have composite audio out) . My issue is that the sound is periodically cutting out for a second or two. Is it possible that this is due to the cable being loose? it didn't fit tightly in to the back of the unit. If it is the fault of the cable where can I buy a quality one?

Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

Dunnersfella

3625 posts

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# 442969 24-Feb-2011 10:15

I guess it can't hurt to try a new cable...
But first, what channels / device are you using when the sound cuts out?
Is it while watching broadcast TV? Or while watching content off a USB port?

lokhor

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# 442974 24-Feb-2011 10:35

It happens no matter what content I am watching, normal TV and also my media pc that is connected to the TV through HDMI. I have disabled the TV Speakers as they are slightly out of sync with the surround sound (despite trying all the delay settings) and causes an echo. I'm not sure how tightly optical audio cables are supposed to fit as I've never used one before, the end plugged into the TV appears to be quite secure though, just the end plugged into the home theatre is loose.

Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

Dunnersfella

3625 posts

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# 443056 24-Feb-2011 14:40

I'm assuming you've swapped the cable around to ensure it isn't a damaged cable end, not a damaged Optcial port?

rhysb

431 posts

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# 443072 24-Feb-2011 15:17

Also make sure there is not any lint in the optical port of the PC and the ends of the Toslink cable are clean.

Another thing to check is that you are using a sampling rate that is supported by your amp. Try setting it to 44.1Khz and see if that helps.

lokhor

2800 posts

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# 443075 24-Feb-2011 15:19

How can I set the sampling rate on my TV? I couldn't even find audio delay settings on the TV. I haven't swapped the cable ends around yet, will try that when I get home.

Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.