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Topic # 68294 18-Sep-2010 15:16
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Hello Everyone,

My name is Pritish, and I looking for some advice from the experienced guys in this forum. Please bear in mind with the noob questions

Just a bit about myself. I am computer Animator/3d Artist with over 5 year of experience. However in the last 2 year or so, our industry has shrunk significantly due to the economic downturn. I don't see it picking up for atleast the next 6 months.

In light of these situation, I am now considering a backup career in IT support, till I get a job in my current industry again.

I am very comfortable with technology and I have experience scripting/programming in our 3d Programs

I am interested in the following job titles and I was looking for some information with regards to the following field

1)Computing Support Technician for either business and home
2)System Administrator
3)Corporate Hardware Installation

Now my questions are as follows

1)What is the trend like in the above fields. Is it extremely tough to get a junior position?
2)What sorts of short term courses can I do in order to secure the jobs. I was looking into courses like MCDST. Are these courses any good or just sound good on paper.
3)With regards to apprenticeship, are they unpaid?How do you go about securing them?
4)Any other advice?

Back in UNI I did do a tertiary course in computing where we learnt about system architecture, database programming etc. Off course all this was 10 years ago, but I am ready to brush up on my skills.

I have pretty open mind and I am basically looking for job where the education aspect is short but with a somewhat assured job. I am not thinking of earning big bucks, just enough so that I can get back through 3d Industry "downtime".



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  Reply # 381642 18-Sep-2010 16:24
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Welcome to Geekzone!

Most of the IT jobs in IT support require you to have experience, so if you are willing to start on first tier support you can very easily work your way up the job ladder.

Courses like MCDST are great, Even better if you can get your employer to pay for it!.

You mention going to UNI? IF you have a degree, even in Animation, This should help you get a job as many employers will see this as you are willing to learn.

All the best for your future career!

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  Reply # 381702 18-Sep-2010 21:29
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boby55: Welcome to Geekzone!

Most of the IT jobs in IT support require you to have experience, so if you are willing to start on first tier support you can very easily work your way up the job ladder.

Absolutely. I fully understand that

boby55: Courses like MCDST are great, Even better if you can get your employer to pay for it!.

Good to know. Can anyone comment on benefits of doing CCNA course?

Will this improve my chances in getting a low level support job at a corporation.


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Reply # 382365 20-Sep-2010 16:56
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Hi Pritish,

Welcome to Geekzone.

It sounds like you have some excellent core skills and probably the technical competencies to easily fill a hands-on customer support role. Having the more formal quals for tech support are good, but necessarily essential to get a first-rung support role -- so long as you can demonstrate you've got the ability to get things done.

What are your people skills like? Remember, this can be a big differentiator in a support role that prospective employers might take a shine to, so be sure to emphasise those if you have them (or look at developing them if you don't -- because they will ALWAYS be invaluable in this, and any industry!)

If you end up sticking in IT, then you might consider the ITCP (IT Certified Professional) qualification, though that's quite a bit more involved and is more of a professional rather than purely a technical qual. Check out for details.

Richard F

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