Would you think it reasonable for a retailer to replace a failing hard drive in a laptop purchased at the beginning of 2011 with a drive manufactured by WD at the beginning of 2010?
Replace was free as it was covered by the CGA.
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gcarmich: Would you think it reasonable for a retailer to replace a failing hard drive in a laptop purchased at the beginning of 2011 with a drive manufactured by WD at the beginning of 2010?
Replace was free as it was covered by the CGA.
gcarmich: Would you think it reasonable for a retailer to replace a failing hard drive in a laptop purchased at the beginning of 2011 with a drive manufactured by WD at the beginning of 2010?
Replace was free as it was covered by the CGA.
gzt: Apple? Manufacturer refurbished items go through a quality control process to weed out failures or near failures and sometimes go through a remanufacture process to replace failed parts and then quality control again. This is very different to second hand, demo or other used items.
blair003: In terms of the OP I didn't see anything to suggest that the hard drive used was not brand new. If it is second hand, is there anything to suggest it hasn't been through a quality control process?
In terms of the CGA, I suggest you would be hard pushed to get another HDD replacement purely because the date on the hard drive label is 2010. In all likelihood the original HDD in the original laptop was also manufactured in 2010, despite being sold at the beginning of 2011.. so actually it could well be a like for like replacement.
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