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Topic # 14790 20-Jul-2007 10:07
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I dropped my toshiba laptop and when i turn it on now, i can see that there are large cracks underneath the screen and only a quarter of the screen works. Is this going to be insanely expensive to fix? Would I be able to get this fixed under warranty or my contents insurance? Help!

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  Reply # 78939 20-Jul-2007 10:11
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pineapplepip: I dropped my toshiba laptop and when i turn it on now, i can see that there are large cracks underneath the screen and only a quarter of the screen works. Is this going to be insanely expensive to fix? Would I be able to get this fixed under warranty or my contents insurance? Help!


1) Yes it will be expensive
2) Impact damage will not be covered by your manufactures warranty
3) Possibly, ask them!

Cheers

nzbnw








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  Reply # 78942 20-Jul-2007 10:30
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I'd say it depends on the terms of your insurance policy.  It would definitely pay to ask.  I dropped an older slate tablet PC (NEC brand) that I bought in 2004 for about $2400 and my insurance company replaced it with a Fujitsu tablet PC worth over $4000!  No dishonesty on my part either, I might add.

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  Reply # 78967 20-Jul-2007 12:13
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Warranty covers defects, why should the manufacturer pay out when you damage it?

Insurance *should* cover it. Check your policy and make a claim.









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Reply # 78981 20-Jul-2007 13:39
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I think I'll be able to get my laptop replaced under insurance as repair places wont even quote me because the cost will be more than the laptop is worth.

The next question i have is: how do i get everything (photos etc) off old computer onto new computer if I cant see the screen to be able to save it to disk?

Also: Is there anywhere i can sell my broken computer (cos screen is only thing damaged, so other parts might be useful) in christchurch?

Thanks everyone,
pip

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  Reply # 78986 20-Jul-2007 14:13
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If your laptop has an IDE hard drive, you can put it into an external 2.5" IDE HDD enclosure.  You can then plug it into the USB port of another PC and copy the contents off it.

You can buy the enclosure fairly cheaply ($50 and under) or borrow it off a friend.

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