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halper86
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  #2794468 13-Oct-2021 13:51
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wellygary:

 

On reflection I think this is designed to get rid of all of Spark's "unplan" customers, which as a post paid plan cannot be helpful from a business cashflow point of view.

 

Unplan may have had an advantage in the past to attract low usage customers with a lower price point, but as data demands grow most customers now will be clocking up more than the 120GB top tier..

 

Having customers on "pay in advance" is much more beneficial from a business point of view, and as time goes on it is a significant advantage as customers transition off copper to Fibre or wireless...

 

 

I agree. Going from postpaid to advance payments makes financial sense, and so does a guaranteed plan charge ensuring business certainty per customer.

 

The price points have changed on the different speeds. If I remember, for the old unplan fibre max with Netflix, it costed $120 a month (over 120GB) and now it is $100 and open term. Fibre 100 (incl NF) was $99 and now $85.

 

They sure are going to shake up the market here, I predict their customer base will grow as the number of people seek to bundle up and save with fibre and Netflix - these prices are very sharp considering they are open term.

 

However, basic math works out that their revenue will decline as the amount of customers on unplan 12 month contracts move to this new plan. Transitioning customers also save some coin here going from paying $105/month for DSL to $100 for the gig or $85 for 100.

 

Final point: this is going to shake up the rural broadband market too. For those living in the city fringes and in those areas where sufficient capacity remains for unlimited FWA, Spark is offering customers these applicable plans at the same price as urban. It is a well known fact that rural broadband is expensive and has miniscule data caps by today's standards, so I hope Spark will aggressively - but carefully - market these plans to rural folk to maximise revenue.




dfnt
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  #2794473 13-Oct-2021 14:00
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Anyone that's done the transfer have a static IP with Spark?

 

Did the static IP get retained all good?


cbrpilot
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  #2794519 13-Oct-2021 15:11
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Jasonp:

 

If I am currently with spark fibre (100/20) and move to a faster plan will I have to change any modem (Archer C7) settings?

 

 

 

 

No setting changes should be required on any modems. 

 

Just please note that we do not guarantee the performance of any 3rd party devices.  Many out there will be able to achieve full performance with Fibre Max, but we have encountered instances where this is not the case.  We are unable to provide any advice on 3rd party devices.





My views are my own, and may not necessarily represent those of my employer.




hio77
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Lizard Networks

  #2794523 13-Oct-2021 15:26
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Interesting plans, How'd that speed value discussion go though Neil/Dave? 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Chuckman
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  #2794524 13-Oct-2021 15:29
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Looks a good saving changing from my Unplan Netflix Fibre 100 to the equivalent Essential Fibre plan, and hoping for the Chorus upgrade later.

 

One question though - I got sent a voucher from Spark a few months back for in-store use. $150 and has been extended twice as here in Auckland we can't get to a store :-(  Terms on the voucher say "Your voucher is only valid while you’re on our Flexible Broadband Plan" - anyone know if changing to the new plan means the voucher is no longer valid? 

 

Thanks!


DjShadow
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  #2794530 13-Oct-2021 15:30
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OT but I hope they give their Mobile Plans a similar overhaul next with better sharing options and no hotspot tax


alasta
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  #2794609 13-Oct-2021 16:15
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Do they offer a $10 bundle discount for having mobile and broadband? They don't seem to promote it on their web site like the other telcos do.

 

If they don't offer it then it's a significant factor in choosing a provider.


 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
MaxineN
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  #2794611 13-Oct-2021 16:18
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These new plans look actually slightly competitive.

 

 

 

Too bad my in laws who are already on Spark still don't have fibre(been delayed multiple times) and they're paying waaaaayyy too much for ADSL.





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


Reanalyse
381 posts

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  #2794637 13-Oct-2021 17:24
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Applied for the new Fibre Max plan, should happen today 13/10/21 according to the email received after ordering, and Spark would email me when operational.

 

Today got an email "Important :Changes to Fibre Broadband" - great I thought, must have happened, lets speedtest.

 

But no- actually was telling me my Unplan was increasing in cost.

 

Sigh.  

 

 


DjShadow
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  #2794679 13-Oct-2021 18:27
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MaxineN:

 

These new plans look actually slightly competitive.

 

 

 

Too bad my in laws who are already on Spark still don't have fibre(been delayed multiple times) and they're paying waaaaayyy too much for ADSL.

 

 

Out of the "Big 3" I think its the best deal with the free netflix built into the plan.

 

Vodafone has gig fibre for $99 a month but you need the $10 on-account mobile discount, no free streaming offers

 

2degrees is $96 a month with the $10 on-account mobile discount and free Amazon prime but that is limited to 12 months.


rscole86
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  #2794682 13-Oct-2021 18:30
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I ordered a plan change on Monday 11 October, an automated email confirmed my order and that it would be applied today, 13 October.

Today I messaged Spark to confirm it went ahead, they had no record on my order or my order reference number. Thankfully it could be resolved via the Spark app chat service immediately, but pretty poor form for the online plan change to get swallowed into a black hole.

Linux
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  #2794683 13-Oct-2021 18:31
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@DjShadow 2degrees Gb is $80 a month including GST with Pay monthly mobile including Amazon Prime for 12 months

Edit: New customers get like $150 + gst credit so very competitive for new customers

Wellingtondave
159 posts

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  #2794685 13-Oct-2021 18:39
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rscole86: I ordered a plan change on Monday 11 October, an automated email confirmed my order and that it would be applied today, 13 October.

Today I messaged Spark to confirm it went ahead, they had no record on my order or my order reference number. Thankfully it could be resolved via the Spark app chat service immediately, but pretty poor form for the online plan change to get swallowed into a black hole.

 

 

 

Put in the request from Unplan to whatever the new one is called for the speed bump at the similar price.

 

Today get a notification that a Chorus tech visit is to be scheduled and I need to be home. Isn't it just a provisioning change? 


DjShadow
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  #2794688 13-Oct-2021 18:42
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Linux: @DjShadow 2degrees Gb is $80 a month including GST with Pay monthly mobile including Amazon Prime for 12 months

Edit: New customers get like $150 + gst credit so very competitive for new customers

 

I'm thinking longer term as those specials would fall off after 12 months unless you can twist their retention team's arm hard


Reanalyse
381 posts

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  #2794692 13-Oct-2021 19:15
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Wellingtondave:

 

rscole86: I ordered a plan change on Monday 11 October, an automated email confirmed my order and that it would be applied today, 13 October.

Today I messaged Spark to confirm it went ahead, they had no record on my order or my order reference number. Thankfully it could be resolved via the Spark app chat service immediately, but pretty poor form for the online plan change to get swallowed into a black hole.

 

 

 

Put in the request from Unplan to whatever the new one is called for the speed bump at the similar price.

 

Today get a notification that a Chorus tech visit is to be scheduled and I need to be home. Isn't it just a provisioning change? 

 

 

 

 

cbrpilot on this forum may be able to help, I would like to know as well.

 

Surely just a provisioning change, would be interesting to know if they pro-rata the costs from the change date for the Unplan costs

 

 

 

 

 

 

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