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#242387 25-Oct-2018 17:20
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Hi There - Hoping on of the technical team from Spark can assist here.

 

I am helping my parents who have recently switched from WXC to Spark.

 

The issue is as follows - 

 

They have a reasonably modern house with the ONT installed in the garage with a single cable to the comms cupboard which is under the stairs in the middle of the house and then this feeds ports to the rest of the house. This cabling was all in place when the house was built ~ 5 years ago.

 

For the last 5 years WXC has been working fine, router in the comms cupboard and landline delivered over this with the telephone plugged into the router. Recently switching to Spark, we have discovered that the landline has to plugged into the TEL1 port on the ONT which is an issue since the router is in the comms cupboard in the middle of house and the ONT is in the garage.

 

So - Can Spark not deliver landline where one plugs the telephone into the Spark router?

 

Due to this wiring issue - we might have to switch from Spark as we have no other options.

 

Thanks





-- opinions expressed by me are solely my own. ie - personal


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cyril7
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  #2114004 25-Oct-2018 18:15
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Hi, most of us have moved to using our mobile phones, but I appreciate older folk cling to what they know.

Options, go naked and sign up to 2talk, this is my top recommdation, otherwise put a dect base station at the ont and handsets elsewhere, use a dect extender if needed. And thirdly as Spyware says, if they are just on a 100/20 connection then no impact.



Cyril



cyril7
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  #2114019 25-Oct-2018 18:49
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Hi, just get a couple of these, one goes at the ONT, where the first ethernet port of the ONT connects to the port shown with the Computer, the phone port to the one shown with the phone. The common plug connects to the line going to the comms cupboard. In the comms cupboard do the reverse, easy peasy. Obviously you will need three or four patch leads, even though all the sockets on the adaptors are 8p8c (ie full 8wire RJ45) you can still used RJ11/12 phone cables on the phone side of the link.

 

So to explain further, there are four wire pairs (transmission lines) in a cat5/6 cable, all four are required for GigE, but only two are required for Fast Ethernet (100Mb/s), so one of the remaining two can be used for phone service.

 

Cyril


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