Hi:
I have an XT mobile phone and we deal a bit with certain organisations in Singapore. As part of their online transactions, and for security purposes, they send text messages to our mobiles phones in order to complete those transactions. Those organisations have confirmed that they do indeed handle overseas/international mobiles, as long as the number is provided as +6427xxxxxxx.
The thing is, I used to receive those text messages and it used to work in the past, right until mid Dec 2011 when it stopped working all of a sudden.
The originating number is a "standard" Singapore number, and with the number +65xxxxxxxx (65 is Singapore's country code). I have checked with the organisation and they have confirmed that they have our correct cell phone number, and also those messages have been sent successfully, but we have never received them.
Also, for the record, a friend of mine, who is on 2 Degrees, also deals with the same organisations and it works fine for him, just not us on XT.
I have also checked and tried sending text messages from my Skype account ot my cell phone and I am able to receive them.
Anyone has any ideas what could be the issue?
Thanks very much.