Yes, that's right. This is the thread some of you have been waiting for: I Have an Issue With Telecom New Zealand (for a similar Vodafone New Zealand thread click here, for a similar TelstraClear thread click here).

Post here if you you have a genuine complaint or disappointing experience about Telecom New Zealand because:

- They provided a bad customer service experience;
- The requested connection was not switched on time;
- Xtra e-mail is slow;
- Xtra e-mail is not accepting login;
- There was an unresolved overcharge in your account;
- You have a written promise of a service that the company failed to deliver.

Don't post here or anywhere in the forums if you don't like Telecom New Zealand because:

- it's a large company (you know it's just a condition of the market, right?)
- it makes a profit (you know it's a private company, right?)
- they don't have the service you want (you know you can shop around, right?)
- you want to call it Telecum or Telescum (you know there's another site just for that, right?)
- it blocks smtp (you know you can request to be in the exception list, right?)
- the "unleashed" plan is not giving you 7.6 Mbps (you know the distance from the Exchange, the conditions of your own wiring at home, the number of devices connected to the wiring, and even weather interfere with this, right?)

Be clear and explain why. Off-topic posts will be deleted. One post per user only please!