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Topic # 126788 19-Jul-2013 18:09
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I eagerly checked the website on the announcement last week to see if I could get Ultra VDSL but was quickly disappointed. Oh well, I thought. I do leave at the beach so its to be expected.

But my neighbour from across the road has just popped over to say he can get it ! 

So I check the website again, type in my address and it says no, type his in and it says yes...in fact everyone on his side is good to go, everyone on mine is not.

Now the odd thing is, we live down a 'branch' from the exchange. You cant get to his house without going past mine first and there is nowhere to go once you get to his. Its the end of the line. Everyone is on the same phone 'lines' but they do run down his side of the street.

So how exactly does it work ? I've contacted Telecom who first tried to tell me we are connected to different exchanges but are now telling me its due to the wiring at our house. 

I could understand if we were both connected to different cabinets but were both on the same one. 



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  Reply # 862316 19-Jul-2013 18:26
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Even if you are feed from the same place doesn't mean the copper loop is the same on both sides. It all depends how those copper cables were buried all those years ago. Pretty much if Telecom do a pre-qual and say no then that is it.

If your neighbour can get it then why not set up a local point-to-point with some nanostation m5 loco's. You could either share one connection or get two installed and have a connection each.

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  Reply # 862318 19-Jul-2013 18:30
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If you pm me your address and home line number I can check it out. Bit busy at the moment but will check when I have time.

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  Reply # 862374 19-Jul-2013 20:11
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All ISP's use the Chorus netmap database to perform prequalifications. This uses data taken during the cabinetisation project to give fairly accurate estimates of the local loop attenuation.

If a prequal is showing you're beyond the 10.8dB attenuation figure it would be fairly safe to say the copper possibly doesn't take the same route you think it does. Just because a property is on the other side of the road doesn't mean that the attenuation will be the same or similar - I've looked at a couple of customers this week with <5dB attenuation on one side of the street and over 25dB on the other side of the street where VDSL was actually wanted.


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