Webmail (YahooXtra) - the view of my inbox has changed

Forums › Spark New Zealand › Webmail (YahooXtra) - the view of my inbox has changed

susanne

7 posts

Wannabe Geek

Topic # 147252 13-Jun-2014 13:56

In the last couple of days the view of my inbox is different - I'm finding it hard to find emails and "reply" is upside down, and difficult to navigate, and generally causing me headaches & inefficiencies :-(
Can I go back to the "old" view?? If not is there a tutorial somewhere on the new view so I can upskill?
Why has this happened? Is it something I have done, or has it been done to me?

Inphinity

2520 posts

Uber Geek
+1 received by user: 937

Subscriber

Reply # 1064927 13-Jun-2014 14:12

It's happened because Yahoo have upgraded their UI. Personally I think it's much nicer now, faster, and has more customisation.

What is it about it that is making it hard to find emails, and what do you mean by replies are upside down?

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farcus

983 posts

Ultimate Geek
+1 received by user: 92

Reply # 1064949 13-Jun-2014 14:59

I use yahoo mail (not xtra) and have had the new UI for a while now.
I find it very tidy and probably one of the better webmail UIs.

I'm finding it hard to find emails and "reply" is upside down

exactly what do you mean by this?

djtOtago

378 posts

Ultimate Geek
+1 received by user: 147

Subscriber

Reply # 1064989 13-Jun-2014 15:19

I like the new UI and functionality as well.

susanne:I'm finding it hard to find emails and "reply" is upside down

I’m thinking they mean the way the emails in a conversation group are displayed. The newest email (the reply) is at the bottom. I’m thinking they expect the newest email of a conversation at the top.

To disable the "Group Conversations" function, deselect it in Settings
Click the Grey Gear wheel top right (next to your user name) -> Settings and deselect "Enable Conversations"

susanne

7 posts

Wannabe Geek

Reply # 1067597 17-Jun-2014 15:15

Thanks all for you replies! Sorry Ive been slack logging in. First time geekzoner and not sure how it all works! (thought I was gonna get some alerts about there being replies to my post)

Yes you are right about "Reply is upside down" - newest is now at the bottom. I'm not used to that, but if that's the way it has to be I'll adapt!

Is there still a multi-tasking function? Can I have multiple "tabs" open eg WIP emails?

Also, when I go "reply" the font/ formating always goes back to ultra basic/ugly. Is that a setting?

Cheers & thanks again

RunningMan

5043 posts

Uber Geek
+1 received by user: 1618

Reply # 1067600 17-Jun-2014 15:19

susanne: First time geekzoner and not sure how it all works! (thought I was gonna get some alerts about there being replies to my post)

You can set this for each thread when you post in the thread, or configure it in your profile settings.

susanne

7 posts

Wannabe Geek

Reply # 1067615 17-Jun-2014 15:25

Hi Again
Re the group conversations settings, I don't seem to have that wheel - I have: <user name>, dropdown box, go button, sign out, home.
Though in the w/e I did see the wheel there...

Wot am I doing wrong :-) ??

farcus

983 posts

Ultimate Geek
+1 received by user: 92

Reply # 1067619 17-Jun-2014 15:30

susanne:

Yes you are right about "Reply is upside down" - newest is now at the bottom. I'm not used to that, but if that's the way it has to be I'll adapt!

settings > viewing email > conversation view (uncheck)

Is there still a multi-tasking function? Can I have multiple "tabs" open eg WIP emails?

settings > viewing email > multitasking > tabs

Also, when I go "reply" the font/ formating always goes back to ultra basic/ugly. Is that a setting?

settings > writing email > default rich text font (select the one you like)

farcus

983 posts

Ultimate Geek
+1 received by user: 92

Reply # 1067622 17-Jun-2014 15:34

susanne: Hi Again
Re the group conversations settings, I don't seem to have that wheel - I have: <user name>, dropdown box, go button, sign out, home.
Though in the w/e I did see the wheel there...

Wot am I doing wrong :-) ??

top right hand corner, next to your login name is a cog/wheel.
settings are in there

if you can't see it you probably need to scroll the page horizontally - or make your browser full screen.

savaii

54 posts

Master Geek
+1 received by user: 4

Reply # 1067631 17-Jun-2014 15:47

susanne: Hi Again
Re the group conversations settings, I don't seem to have that wheel - I have: <user name>, dropdown box, go button, sign out, home.
Though in the w/e I did see the wheel there...

Wot am I doing wrong :-) ??

If you have the "gear" or "cog" icon, you hover your mouse over it and then you can access settings.

Then you can disable conversations, I believe this is what you're after.

qraider

374 posts

Ultimate Geek
+1 received by user: 10

Reply # 1067638 17-Jun-2014 15:52

One person supports this post

There should be a little cog icon to the right of "Hi [Name]" ... ?

EDIT: beaten to the punch in epic style

Current Phone:
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Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider

susanne

7 posts

Wannabe Geek

Reply # 1067685 17-Jun-2014 16:29

Mine looks a bit different to that eg I don't get "hi"

I definately cant see any cog...

Would like to show you what I am seeing - How do I paste an image in as you have done?

susanne

7 posts

Wannabe Geek

Reply # 1067687 17-Jun-2014 16:30

Thanks alot - once I get the cog that info will be most useful

susanne

7 posts

Wannabe Geek

Reply # 1067696 17-Jun-2014 16:35

Also Farcus, you could be right about the horiz scroll ie i need to scroll to see the cog.
Tho I am in full screen I dont actually have horiz scroll bar ( only vertical one) so I'm pretty sure I am seeing everything

qraider

374 posts

Ultimate Geek
+1 received by user: 10

Reply # 1067719 17-Jun-2014 17:02

You can take a sceenshot by pressing the PrintScreen/SYS Rq key on your keyboard.
You should then be able to paste (CTRL+V) it into the reply field.

Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider

susanne

7 posts

Wannabe Geek

Reply # 1068445 18-Jun-2014 13:46

Hi All
Have contacted telecom

They advise the new UI is not compatable with IE9.

I have solved my problem(s) by using chrome. EG I actually have the cog and can change the settings!!

thanks to everyone for you help - really appreciated