New Spark UFB connection

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Grundignz

38 posts

Geek

#177458 3-Aug-2015 11:52

I have got a customer that is looking at moving over to UFB now its available in the street.

The customer has a fairly new pabx(couple years old) and is currently running 3 analog lines through it.

Spark has informed him:
Fibre Landline utilizes VoIP (voice over IP) technology where voice is packetized and terminated on the Analogue Telephony Adaptor (ATA) on the ONT.

These 2 analogue terminals allow most equipment to be plugged directly in ONT, like a customer provided phone . The ONT can also be connected to existing jack points(Integrated wiring) to run analogue devices like EFT-POS, set-top boxes, and monitored alarms.

The ONT however from cannot be connected directly to PABX like other devices.

This seems to me to be a bit ridiculous that every SME(almost every company i deal with) that doesn't have SIP capable PABX has to upgrade!!

Can somebody please confirm this is correct and the only option for this customer is to by sip trunk card for the pabx

Thanks
David

Mattmannz

471 posts

Ultimate Geek

#1357739 3-Aug-2015 13:09

I can't see why you couldn't as long as there are analog lines into the PABX then this should work fine. Most PABX's don't use analog lines though, often it's ISDN of some fashion.

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#1357937 3-Aug-2015 16:16

The information provided only pertains to Fibre Landline.
Suggest that you have a look at other types of options like Voice Connect:
http://www.sparkdigital.co.nz/solutions/collaboration/voice-connect/

Suggest you give them a call on 0800 694 364 and I'm sure we've got something that will fit the bill.

Dave.

My views are my own, and may not necessarily represent those of my employer.

Grundignz

38 posts

Geek

#1358112 3-Aug-2015 19:09

Mattmannz: I can't see why you couldn't as long as there are analog lines into the PABX then this should work fine. Most PABX's don't use analog lines though, often it's ISDN of some fashion.

I have got 20+ customers that all have 1-3 analog lines and never moved to isdn because if the extra expense they are running quite a different mix of pabx nec, goldstar/aria, Philips and panasonic

I have upgraded a few to sip based systems with ip handsets but most companies don't want to spend the money unless they have too. One system had an install date written on it of 1988!!

Spark business is saying that the ATA in the ONT can't be connected to the analog PABX and even if it would work they wont support when something goes wrong

Grundignz

38 posts

Geek

#1358114 3-Aug-2015 19:18

cbrpilot: The information provided only pertains to Fibre Landline.
Suggest that you have a look at other types of options like Voice Connect:
http://www.sparkdigital.co.nz/solutions/collaboration/voice-connect/

Suggest you give them a call on 0800 694 364 and I'm sure we've got something that will fit the bill.

Dave.

Voice connect is a digital service based on sip, so not sure how that will help.

My customer i think has 3 options
Buy a sip trunk card for pabx(if available)
Keep copper PSTN circuits and pay the naked pricing for UFB
Scrap less than 2year old pabx and keyphones and use VOIP solution

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1358122 3-Aug-2015 19:26

I'm pretty sure that the ONT from all LFCs supports clear forward reversal so there shouldn't be any issues - but it's a totally unsupported area.

Scrapping a PBX (even if it's new) can sometimes be the cheapest and best approach if you want to move to VoIP. The problem with even new PBX's is SIP cards can be horribly expensive.

Publius

276 posts

Ultimate Geek

#1358133 3-Aug-2015 19:38

Grundignz: I have got a customer that is looking at moving over to UFB now its available in the street.

The customer has a fairly new pabx(couple years old) and is currently running 3 analog lines through it.

Spark has informed him:
Fibre Landline utilizes VoIP (voice over IP) technology where voice is packetized and terminated on the Analogue Telephony Adaptor (ATA) on the ONT.

These 2 analogue terminals allow most equipment to be plugged directly in ONT, like a customer provided phone . The ONT can also be connected to existing jack points(Integrated wiring) to run analogue devices like EFT-POS, set-top boxes, and monitored alarms.

The ONT however from cannot be connected directly to PABX like other devices.

This seems to me to be a bit ridiculous that every SME(almost every company i deal with) that doesn't have SIP capable PABX has to upgrade!!

Can somebody please confirm this is correct and the only option for this customer is to by sip trunk card for the pabx

Thanks
David

If you're a business customer definitely possible to keep the copper for voice and have UFB for data completely independent.
I know someone in exactly your case oldish PBX with 3 analogue lines, UFB as well.
PBX could in theory get a SIP card installed, but who can be bothered to change things if it works. (and risk diagnosing insanely complex faults).

Grundignz

38 posts

Geek

#1358158 3-Aug-2015 20:01

sbiddle: I'm pretty sure that the ONT from all LFCs supports clear forward reversal so there shouldn't be any issues - but it's a totally unsupported area.

Scrapping a PBX (even if it's new) can sometimes be the cheapest and best approach if you want to move to VoIP. The problem with even new PBX's is SIP cards can be horribly expensive.

I think for the moment the best answer to make it not i nightmare for me is leave the analog lines in place and customer can stick with their panasonic PABX and keyphones for a few more years

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Grundignz

38 posts

Geek

#1358163 3-Aug-2015 20:06

Publius:
Grundignz: I have got a customer that is looking at moving over to UFB now its available in the street.

The customer has a fairly new pabx(couple years old) and is currently running 3 analog lines through it.

Spark has informed him:
Fibre Landline utilizes VoIP (voice over IP) technology where voice is packetized and terminated on the Analogue Telephony Adaptor (ATA) on the ONT.

These 2 analogue terminals allow most equipment to be plugged directly in ONT, like a customer provided phone . The ONT can also be connected to existing jack points(Integrated wiring) to run analogue devices like EFT-POS, set-top boxes, and monitored alarms.

The ONT however from cannot be connected directly to PABX like other devices.

This seems to me to be a bit ridiculous that every SME(almost every company i deal with) that doesn't have SIP capable PABX has to upgrade!!

Can somebody please confirm this is correct and the only option for this customer is to by sip trunk card for the pabx

Thanks
David

If you're a business customer definitely possible to keep the copper for voice and have UFB for data completely independent.
I know someone in exactly your case oldish PBX with 3 analogue lines, UFB as well.
PBX could in theory get a SIP card installed, but who can be bothered to change things if it works. (and risk diagnosing insanely complex faults).

Yeah i agree!!
I will tell the customer its best to pay the extra money for now to keep copper and fibre separate

jnimmo

1097 posts

Uber Geek

#1358196 3-Aug-2015 20:50

I used a Linksys SIP ATA as a standard line on a Panasonic PBX 5 years ago on ADSL connection with 2talk.. aka you should have no problem with the scenario above.
If in doubt, perhaps keep one or two lines copper and try out one through the ATA
Certainly aren't making the VoIP landlines very attractively priced though.