This morning I'm still without broadband. Another call provided less than helpful support. I was asked to call my modem manufacturer Dynalink "to ensure my user id and password are stored in the modem correctly (They no longer support the RTA220 though it came in a box supplied by XTRA!) Knowing that my modem can't be the issue (I've have checked the userid / password and substituted a backup RTA220) I requested a technical support call so I can speak with someone who has some knowledge outside their automated flowchart system.
Any one else had this kind of probelm recently ?
Thinking of moving ISP to one that can provide service and technical support - any recommendations?