Had the engineers in to fit phone etc last week, they did all the work and said it was all working ok and left.
We found out 2days later that although we could phone out to friends etc, if we was telephoned the phones would not ring at all!
Before phoning the company, i did the obvious, checked the phone for ring volume etc, i even took the phone back to the warehouse and got them to exchange it as might be faulty?
So with a second NEW phone plugged in, nothing has changed, still the phone wont ring at all?
Called the engineer back, who plugged in his test handset made a call ok, then tried our phone, again all ok. He called the number from his cellphone, and of course it didn't ring at all. his answer...? "No idea Sir, i will get another engineer to contact you soon, that is better with these things"
When the supervisor called, i was told that nobody would be available until end of the week sorry!
Anyhow, cutting long story short, i am a Data Cabling Electrician (Cat5 and Fibre etc) so i figured i would have to sort it out myself i suppose! Although not totally familiar with phone connections.
So our house has got an old joint-box of some description high on the wall inside the Kitchen, doesn't look like its been opened in decades!
From that box is an old knackered looking 2wire cable, which doesn't look like any phone cable i seen (looks like bell / speaker wire) running down inside the kitchen cupboard to an old 3-Wire Master socket jack (as it has an M on it). The old 2wire cable correctly connects to pins 2 and 5. and from there there is a 2pair phone cable wired around the house to 2 other jackpoints, they are wired in 3-wire with there jacks having an "S" on front of them (Secondary?).
Now i tried to temp remove the old master in kitchen by joining the cable with scotchbloks in an attempt to convert the house wiring to simple 2-wire only. with the jacks that say "S" on them? But when i tried that no jacks at all worked in anyway? So are these "S" jacks not the same as "2" jacks?
And if i replace all the jacks (being the old master, and the 2 secondary's) with new 2-wire jacks and only connect them with pins 2 and 5 to the old incoming 2wire cable will i get it all working and ringing? Although i still cant see why its not ringing even now? I had also tried plugging in a "Ring Adapter" from modempak but that still no made difference at all?
Its all a bit weird, to the point i am starting to suspect the cheap warehouse phones now! Even though i am sure 2 different brand new phones cant be faulty surely? And no i dont have any other phones to try it with sadly, without spending more money!
Hope somebody has some ideas please?