Unlocking a Sanyo 5600? Please help!

Forums › Spark New Zealand (including Skinny and BigPipe) › Unlocking a Sanyo 5600? Please help!

poetictwilight

4 posts

Wannabe Geek

#19649 25-Feb-2008 11:43

Hi everyone,

I just stumbled across this forum less than 5 minutes ago and am hoping someone here can help me.

To a cut a long story short a lady I work with bought an ex-return cellphone (Sanyo 5600) however the previous owner has put a password on it when you first turn the phone on, so you can see the standby screen but go no further.

She has rung Telecom however they quoted her at $60 just to unlock the phone, but said that it can be done if you use the software that came with the phone.

I own a 5600 as well and am positive no such software came with mine.

Any help on this matter would be greatly appreciated.

Thanks in advance!

Ben

mobygeek

307 posts

Ultimate Geek

#112885 25-Feb-2008 11:47

Have you tried taking it into a Telecom shop and asking them to re-programme it? Do you know the original phone number? What do you mean by ex-return?

poetictwilight

4 posts

Wannabe Geek

#112888 25-Feb-2008 11:49

Hi there,

Thanks for the response!

No I have not tried that. I will be able to get the original number because she still has it's box.

By ex-return I mean the phone was bought and then returned.

Currently where I work (at The Warehouse) we are prepping for our stocktake and we came across this phone which had been sitting around for who knows how long.

It was marked down to $35 just to get rid of it, however we've now found out about this password the previous owner had put on it.

So am now trying to find a way to remove this password so the phone can function again.

How much would reprogramming cost?

Thanks again!

Ben

poetictwilight

4 posts

Wannabe Geek

#112958 25-Feb-2008 16:00

Latest update:

Someone on TM has offered to unlock the phone for me for $20.

However his method seems too dodgey, he said he has the "file" which can do it.

Does anyone know more about what file this could mean?

As unlocking phones is new to me.

Cheers.

Ben

nzbnw

2374 posts

Uber Geek

Trusted

Spark NZ

#112999 25-Feb-2008 18:11

There is no need to pay anyone to get this phone unlocked.

Take it to your local Telecom Store or Dealer, and get them to reprogram it to a random number, and then back to your desired number. The phone's unlock code will have been reset to the last four digits of the phone number currently programmed into the phone.

nzbnw

paradoxsm

3000 posts

Uber Geek

Trusted

#113006 25-Feb-2008 18:36

Whom on trademe offered to unlock it by the way? that really is suspect.

The Telecom standard charge to unlock a phone is $30 but if a dealer sold it "locked" usually they foot the bill but a paltry $35 for a 5600 is an absolute bargain.

mobygeek

307 posts

Ultimate Geek

#113011 25-Feb-2008 18:43

We are not allowed to charge for anything anymore. We used to charge $20 to reprogramme a phone, but no longer! By the way, if the Warehouse had known it had a lock on it they might have refused the return? Always go to a Telecom Dealer, like a Telecom Retail Store, Leading Edge or Orb (Wonderful Orb...) before accepting anything else anyone tells you!!!

Hmm, wonder which one of the above I work at?

cokemaster

Exited
4929 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#113015 25-Feb-2008 18:46

mobygeek: We are not allowed to charge for anything anymore. We used to charge $20 to reprogramme a phone, but no longer! By the way, if the Warehouse had known it had a lock on it they might have refused the return? Always go to a Telecom Dealer, like a Telecom Retail Store, Leading Edge or Orb (Wonderful Orb...) before accepting anything else anyone tells you!!!

Hmm, wonder which one of the above I work at?

Econet?

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poetictwilight

4 posts

Wannabe Geek

#113049 25-Feb-2008 20:47

Hi everyone,

Thanks for the help however the problem has been solved via the following method:

Powering on the phone and keying in [edited] and then changing the MDN to 0271234567 and the MSID to 1731234567, restarting the phone which then makes the lock 4567 and then using the same process to change it back to the original number - then making the lock code the last 4 digits.

As for the trader offering his services, the username was a trader by the name of phillbit.

Thanks again for everyone's help.

Kind regards,

Ben

[Moderator edit (tonyhughes): Please don't post service programming codes in our forums. Its against our rules. If others require their Sanyo CDMA phone unlocked in this manner, any Telecom mobile dealer can "reprogram" the phone to a different number and back again, which will reset that PIN to the last four digits of the programmed mobile number. This service should be free.]

PhoenixNZ

52 posts

Master Geek

#113156 26-Feb-2008 14:25

[Moderator edit (tonyhughes): Please don't post service programming codes in our forums. Its against our rules. If others require their Sanyo CDMA phone unlocked in this manner, any Telecom mobile dealer can "reprogram" the phone to a different number and back again, which will reset that PIN to the last four digits of the programmed mobile number. This service should be free.]

This will only work if the phones lock code doesn't prevent you from dialing in the service programming code.

Darkcyric

29 posts

Geek

#113172 26-Feb-2008 16:08

Correct.. This method will work for some models, from some manufacturers. Others may need to be sent away to a service agent for a software reflash (and possible data loss).

mobygeek

307 posts

Ultimate Geek

#113224 26-Feb-2008 21:03

Main thing is, you now have your phone working!!!

tonyhughes

Hawkes Bay
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Lifetime subscriber

#113226 26-Feb-2008 21:17

Darkcyric:
Correct.. This method will work for some models, from some manufacturers. Others may need to be sent away to a service agent for a software reflash (and possible data loss).

I have yet to see a Sanyo CDMA phone this doesn't work for. I am not aware of any other makes it does work for.

Darkcyric

29 posts

Geek

#113316 27-Feb-2008 10:32

tonyhughes:
Darkcyric:
Correct.. This method will work for some models, from some manufacturers. Others may need to be sent away to a service agent for a software reflash (and possible data loss).

I have yet to see a Sanyo CDMA phone this doesn't work for. I am not aware of any other makes it does work for.

*cough* Samsung W531 *cough*

mobygeek

307 posts

Ultimate Geek

#113319 27-Feb-2008 10:47

Apparently you only have three wrong guesses with Nokia CDMA and then it has to be sent away...

jase250

90 posts

Master Geek

#113455 27-Feb-2008 23:53

You have three guesses at the lock code on a CDMA Nokia. After that, the security code kicks in. If the security code has been changed from the Nokia default then it requires a service agent fix.

If someone has got hold of the codes which access more than just the MDN/MSID and subsequently changed the SPC, then even Telegistics will be unable to unlock the phone. I have heard of third party apps which extract the SPC though a CA42/53 cable - can't be too hard to write an app which would read the correct memory address in the phone to do this.

Renamming also works as a lock code reset for the LG-NX225 and some late model (to NZ) Samsungs.