I went through a nightmare of trying to get fiber with Spark in September last year.
The connection was intermittent at best and Spark had no idea that I was even their customer. It was like I had a ghost connection.
I never got connected properly and after a month and a half of trying to get somewhere I cancelled the account.
I believe the cancellation finally was put through in January.
This morning I receive a bill for $880 backdated to October from this month.
I have moved houses twice since then and they confirmed in online chat that an investigation was underway.
To be honest there have been so many "investigations" that I do not know if anything will happen.
Any thoughts on a way to handle this? (I have contacted support through chat. They promise the world but never deliver)