Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


550 posts

Ultimate Geek

Lifetime subscriber

#198717 20-Jul-2016 08:06
Send private message

I'm part of an organisation that meets via Spark audio conferencing on a monthly basis.

Last night, our call was thrown into some disarray because those who dialled into the 800 number for Spark audio conferencing were met with a message that this number was no longer in service, and callers should dial 083-033 instead.

It's not my intention to start a rant/complaint thread. I understand that looking at this commercially, 800 access may not have been sustainable although it is offered by some other providers in this space.

My reason for starting the thread is to hopefully get some answers from some of the Spark reps here or others who know about this situation regarding the 083-033 number and whether it's status may have changed.

My concern is that there is a lot of variation in the way carriers treat this special number. Last I looked into this, Vodafone, and even Spark itself, didn't treat calls to this number as a call to a standard landline for the purposes of a cell phone plan. So even if you have one of the higher end plans offering unlimited minutes, you still might get quite an unpleasant bill if you dial into 083-033 and participate in a long conference call.

It's inconsistent for VOIP carriers too. I assume that if you have Spark's own VOIP service that they bundle with fibre to replace POTS, you're not going to be charged to call 083-033. But I'm a 2Talk user, and they don't count this call as a standard number, which also means you can end up with a decent bill for a long call.

So my questions are whether any of this has been renegotiated in the light of the removal of the toll free number. And if not, whether there's any chance Spark could introduce standard local calling numbers in the major centres to help those who want to participate via cellphones or VOIP carriers other than Spark.

If not, although I'm usually skeptical about free services, it looks like the audio quality of is surprisingly good.



Create new topic

550 posts

Ultimate Geek

Lifetime subscriber

  #1596956 22-Jul-2016 15:47
Send private message

I've now found out that there is indeed a standard landline number for Spark Audio Conferencing.



You will find anything you want at MightyApe (affiliate link).
4962 posts

Uber Geek
Inactive user

  #1596960 22-Jul-2016 16:13
Send private message

Out of interest, how much do Spark charge for a conference room?

Create new topic

News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56

Amazon Echo Hub Review
Posted 10-Apr-2024 18:57

Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31

Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59

Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01

Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33

ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25

Shure MoveMic Review
Posted 25-Mar-2024 12:47

reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36

Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37

Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28

Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41

Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32

Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24

HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.