Do I still need a master filter for vdsl - no online option for this with Sparks new pricing.

Forums › Spark New Zealand (including Skinny and BigPipe) › Do I still need a master filter for vdsl - no online option for this with Sparks new pricing.

jay63

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#207736 11-Jan-2017 17:39

Hi. I was planning to upgrade to vdsl at our Bach and just found out that a master filter is no longer included with Spark vdsl plans as they have matched adsl pricing. We are somewhat rural so assumed a filter is a must. Linestats below. I did try to contact coffeebaron but haven't heard back. We are on naked broadband with two phone jacks at Bach in different rooms. Manual line check was indeterminate for VDSL.

Feedback much appreciated regarding viability of vdsl, need for master filter and how to get installed if necessary.

Jay.

yitz

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#1701579 11-Jan-2017 17:53

Ask for the 'connection and wiring' installation option if you want a Chorus tech to come out to install the filter.

From attenuation stats you have provided the line looks OK for VDSL.

jay63

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#1701585 11-Jan-2017 18:00

Thanks for your very quick reply. Much appreciated. I just checked and can place the vdsl order with Spark via phone as online ordering not updated to offer wiring option.

One last question - given naked broadband, my linestats, and only two jack points at Bach - Is master filter install (and $199 expense) worthwhile?

As I work from the Bach at times important that broadband works very consistently.

coffeebaron

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#1701588 11-Jan-2017 18:12

Sorry, still in holiday mode. Just working out my schedule for next week. Short answer is yes I can come and sort it, but it may be cheaper (due to travel) for Chorus to do it. Based on those stats, I think you could end up with very good VDSL speed with master filter. Will PM you later.

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jay63

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#1701595 11-Jan-2017 18:57

Thanks everyone that's really good news. A bit frustrated right now with combination of ADSL upload speed, HG630b modem and numerous Apple devices that seem to create a unique situation which overloads upload data and freezes the Internet sporadically and painfully. Uploads to OneDrive from laptops just add to the challenge. We have excellent performance with VDSL back in Auckland so am hopeful increased upload speed of VDSL at the Bach will make all the difference.

Happy New Year to all.

hio77

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Lizard Networks

#1701637 11-Jan-2017 20:20

definitely i'd look at coffeebarron doing it for you, spark you will pay $298.

based off linestats i would expect a bit more out of it, would need to see the graphs to make a more educated indication though.

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1eStar

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#1701724 11-Jan-2017 22:08

Have you tried looking at LTE wireless broadband availability? VDSL upload speeds are often not markedly greater than ADSL. Skinny $55 is a good deal for naked, if you need phone then check sparks offerings.

k1w1k1d

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#1701745 11-Jan-2017 23:00

This is probably a silly question, but do you need a master splitter for naked VDSL?

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jay63

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#1701783 12-Jan-2017 07:26

Yes, I have looked at wireless data options as Vodafone wireless is available at our Bach. However, we tend to use loads of data when here - or should I say when kids here with us - so much easier to be on an Umlimited data plan as cost of wireless option pretty much some or more than adsl/vdsl. Fingers crossed vdsl will improve upload speed.

Wheelbarrow01

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#1701803 12-Jan-2017 08:35

k1w1k1d:

This is probably a silly question, but do you need a master splitter for naked VDSL?

Spark's naked services are unique in the market in that they are not truly naked. Spark still uses ICMS as the basis for all our copper provisioning, and as such, we technically have no way of billing a customer for a naked ASID number. All our naked xDSL customers therefore have a local copper landline number connected in ICMS which the naked service is billed against, and this phone number is printed on their Spark bill.

Essentially all our naked xDSL customers have a standard copper phone line connected - it just has a full incoming and outgoing call bar enabled. This is why all our naked xDSL customers will always have dial tone at the jackpoints (and can actually make 111 calls from the line if required). Because of this peculiarity, I'd recommend a master splitter in situations where attenuation is a problem, where the house wiring is particularly old, or where there are many jackpoints inside the house.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

k1w1k1d

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#1701814 12-Jan-2017 09:14

Wheelbarrow1, thanks for clearing that up.

hio77

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Lizard Networks

#1702203 12-Jan-2017 19:27

Wheelbarrow01:

Essentially all our naked xDSL customers have a standard copper phone line connected - it just has a full incoming and outgoing call bar enabled.

This has to be one of the more useful hidden little things for fault checking..

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toejam316

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#1702205 12-Jan-2017 19:39

hio77:
Wheelbarrow01:

Essentially all our naked xDSL customers have a standard copper phone line connected - it just has a full incoming and outgoing call bar enabled.

This has to be one of the more useful hidden little things for fault checking..

Certainly makes life as a faultman easier when there's dial tone or even disconnect tone to check with, instead of having to muck around and get DSL sync or tone for continuity.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

hio77

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Lizard Networks

#1702210 12-Jan-2017 19:57

toejam316: Certainly makes life as a faultman easier when there's dial tone or even disconnect tone to check with, instead of having to muck around and get DSL sync or tone for continuity.

absolutely, however i have had to correct techs in the past that a naked vdsl line (non spark in this case) did not have a voice line attached at all.

The moment i was told there was no dialtone i was about ready to pop!

as a RSP rep, it is a great trouble shooting step when possible too..

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.