I have a Fibre100 connection with Spark as ISP. A PC connected to the modem via WiFi is showing frequent "no internet connection" messages when attempting to browse to site like google.
Running tracert on the PC to google gives error saying it cant resolve the name. I looked in modem log to see if there are any errors and sure enough there are dozens of DNS errors there. They are in this form:
DNS query failed: Name: xxxx.xxxx, Type: 28, Error: no such name
The way I interpret this is that the modem is unable to resolve the name from the DNS service. The primary and secondary DNS servers on the modem are showing as below which I think are Spark standard adresses:
IPv4 primary DNS server:122.56.237.1
IPv4 secondary DNS server: 210.55.111.1
How can I go about identifying the cause of this problem?