Signed up to a new 12 month broadband contract with spark. I was within 1 month of my old 12 month contract ending with Spark, but was told I could signup to a 12 month one within that month. I was also told by the person that was setting it up (via online chat) that there wouldn't be any associated fees or downsides with setting it to start from the time I contacted them, which was within the 12 months of my previous 12 month contract However I have got a bill just now from spark showing a 'Notice period' fee, which is around $5, but it looks like hey have infact charged me for doing this, unless it is for something else. This is really annoying, since I was told that there wouldn't be any fee.  I also asked them to cancel the wiring maintenance fee, but they are still charging me for it. Is there an easy way to get issues like this resolved, without spending a significant amount of time explaining it all via their helpdesk ? I would email them, but they don't have an email address, unless I do it as a complaint.