We moved suburbs last year and were able to keep our existing landline number with My Republic, even though we're now 50km away from the previous exchange. I was under the impression that it was because it's a VOIP line. Now I'm trying to change providers to Spark but have been told we can't keep the same number as it's on a different exchange.
I've asked them if they offer VOIP so that I can keep the same number, but I got a rather robotic reply of "since your number is on a different exchange, the system won't allow us to proceed".
Can anyone tell me why I can keep my West Auckland phone number in Rodney with My Republic, but not with Spark?