Spark prepay price increase

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark prepay price increase

luked

10 posts

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#295997 13-May-2022 11:24

I got a text from spark saying they’re increasing their prices:

FROM SPARK: From time to time, we review the pricing of our Prepaid Value Packs. From 13 June, we're increasing the price of our $19, $29, $49 and $79 Value Packs by $1 (per 28 days). If you have an auto top up, you may need to update it before 13 June if you want your Value Pack to renew.

I was thinking of moving to skinny anyway but I suppose they might be putting their prices up too? Wonder if there are price increases coming for other providers…

cokemaster

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#2913323 13-May-2022 11:35

I’d switch any way unless there is a specific Spark only service that you won’t get on Skinny or any other provider.

Consumers need to be more price sensitive.

I am aware of Vodafone increasing the price of their companion/sharer plans but am not across other service providers pricing changes.

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old3eyes

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#2913490 13-May-2022 12:49

If one moves like this they all will just like all except 2D went from calendar month to 28 day month on prepay.

Regards,

Old3eyes

rugrat

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#2913496 13-May-2022 13:06

Isn’t the idea of prepay it’s easy to switch?

Unless have big amounts roll over data, minutes(which Spark limits anyway), no barriers to switching if unhappy.

As Spark on prepay already offers less then others surprised $1 would make a difference though, as existing Spark prices are not max value.

morrisk

367 posts

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#2915137 17-May-2022 14:53

I have been switching to Skinny prepaid from Spark prepaid all day! The keeping my number part of the process is proving a problem - I continue to get "Keep your Number has been rejected"

On chat and then phone with skinny for hours with no resolution - they said that I had the Spark SIM card number wrong - I didn't so they said I needed to call Spark to confirm the status of the SIM card number.

Went into the Spark store in person with phone - the person there took out SIM card - confirmed the number that I was using and also looked up system and said it was active and on Spark prepaid.

Back to Skinny Chat - and still waiting.

Is there anybody who can provide help or suggestions please?

Linux

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#2915143 17-May-2022 15:00

@morrisk Are you replying to the SMS from the TCF? Number will not port till you confirm you wish to port the number from A to B carrier

morrisk

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#2915146 17-May-2022 15:03

I do not get to that stage - I have not ever got a SMS although I was waiting as that was what the instructions said would happen. What I got on the Dashboard of my Skinny account page was the message that the request had been rejected.