Business customer, changing from Wireless Broadband with landline to Fibre

Forums › Spark New Zealand (including Skinny and BigPipe) › Business customer, changing from Wireless Broadband with landline to Fibre

getontoit99

85 posts

Master Geek

Lifetime subscriber

#311814 16-Feb-2024 14:19

Hi All.

My customer uses 4G Wireless Broadband with a landline delivered from the Smart Modem 2. Wi-fi is also used.

Fibre and an ONT are in the building and I'm considering moving them to that service.

Questions

Can the Smart Modem 2 be retained and moved from Wireless Broadband to the fibre ONT?
This would avoid having to buy a router and would continue the Wi-Fi service.
Is it still the case that the Spark landline service can only be delivered from the ONT, once the Wireless Broadband has gone?

I'm aware that moving the LL number to 2Talk or similar with an ATA would get around this, but the number is involved with calls being redirected to Spark mobiles. Porting it elsewhere may complicate this; I don't know.

Any guidance will be appreciated.

Scott

Spyware

3761 posts

Uber Geek

Lifetime subscriber

#3196333 16-Feb-2024 14:50

1,2:Yes

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Jiriteach

1119 posts

Uber Geek

ID Verified

Lifetime subscriber

#3196460 16-Feb-2024 16:47

As above - Yes to both. Just make sure the SIM card is removed from the SM2 as it will default to using 4G. If no SIM detected - it will simply pickup the connection as long as its plugged into the ONT.
Seamless switchover.

-- opinions expressed by me are solely my own. ie - personal

Linux

11399 posts

Uber Geek

Trusted

Lifetime subscriber

#3196526 16-Feb-2024 18:53

If Fibre is available hands down get connected to it

Wheelbarrow01

1723 posts

Uber Geek

Trusted

Chorus

#3196541 16-Feb-2024 21:31

Jiriteach:

Just make sure the SIM card is removed from the SM2 as it will default to using 4G. If no SIM detected - it will simply pickup the connection as long as its plugged into the ONT.
Seamless switchover.

I’m not sure this is 100% correct. I have a colleague that took up a Spark wireless service while waiting for fibre in his new house. When fibre was installed, he plugged the ONT into the Spark Smart 2 router and it automatically switched to using fibre as the primary connection.
He actually retained the wireless connection as a backup on Sparks “portable wireless” service, and when Enable accidentally cut his fibre while connecting up his neighbour months later, it automatically failed over to the wireless connection so he could keep working. Once the fibre was fixed, it again reverted back to fibre.

I’m pretty sure he made no config changes and it did all this by itself, but Ive just messaged him to confirm.

[EDIT: My colleague has confirmed everything I stated above is correct - automatic fail-over to 4G & fail-back to fibre straight out of the box]

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

getontoit99

85 posts

Master Geek

Lifetime subscriber

#3198134 21-Feb-2024 08:44

Thanks everyone, much appreciated.