Cant Login to Smart 5G Modem

Forums › Spark New Zealand (including Skinny and BigPipe) › Cant Login to Smart 5G Modem

hebegb

78 posts

Master Geek
+1 received by user: 5

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#312192 25-Mar-2024 15:04

I am on 5G WBB, with Spark. On the weekend, I lost internet over WiFi. I still had a strong 4G & 5G signal, but no internet over WiFi or Ethernet. Rebooted the Modem router. Everything came back and is still working as expected. However, the IP address for the router changed to 192.168.1.1 (Previously it was 254) Now I cannot access the Modem/Router settings, connection refused. Fing sees it at 192.168.1.1 scanning the network. I am wondering if there was an update in the weekend that has broken this. Anyone having an issue?

Cheers

They see me rollin, they hatin!

Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

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#3210653 25-Mar-2024 15:18

I'd be very surprised if there was a change that modified the router IP address (like absolutely stunned)... Are you sure you don't have another device on your network giving out a DHCP address? What's the MAC address of the device you see at 192.168.1.1... (Feel free to post only the first 6 octets - or to PM me)

Depending on the amount of config you have on the router, you could also try resetting it to defaults.

Cheers - N.

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

hebegb

78 posts

Master Geek
+1 received by user: 5

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#3212209 30-Mar-2024 08:48

2 factory resets fixed the issue. Back to .254 now. Interestingly, when on 1.1 the phone did not work. All working now.

They see me rollin, they hatin!