A brand-new pack was added a couple of days ago. The phone was off all the time except for a few minutes, then off again.
Then an email arrives saying, "used 100% of the 0 roaming data cap":
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A brand-new pack was added a couple of days ago. The phone was off all the time except for a few minutes, then off again.
Then an email arrives saying, "used 100% of the 0 roaming data cap":
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Has a roaming cap of 0 Mb (or Gb) been setup for the phone?
Logged on to MySpark and under my mobile.....
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The pack was bought 24 hours before this person left New Zealand. Their only layover before the destination was in one country that's on the roaming list.
MySpark was not working at 3 PM earlier today. I think this alert came by mistake, perhaps. I will monitor their account.
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Despite that threatening email - which I now think was sent in error and caused someone to get really worried while overseas, it seams the roaming pack is actually working:
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andyb
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