Skinny Wireless - Finding My Number?

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tchart

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#315964 3-Sep-2024 08:57

Hi Everyone

Im having issues with my Skinny broadband this morning.

Anyway, the chat rep wouldnt help me unless I gave him the phone number for the SIM. Now the SIM was second hand off Trademe many years ago and I have upgraded the modem so there is no sticker with the number. The Skinny web page, receipts, plan etc do not show the number anywhere as far as I can see.

Is there any way to get the number? The SIM has a 204 number in it, is it part of the SIM number? The rep said the number starts with 0204

Cheers

Linux

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#3278456 3-Sep-2024 10:10

Give them the SIM card number - They can look up this and then see the attached number

If they say they can't then they are FOS!

tchart

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#3278506 3-Sep-2024 10:21

Linux:

Give them the SIM card number - They can look up this and then see the attached number

If they say they can't then they are FOS!

Thanks @Linux

I gave them the SIM number and I guess they are F-O-S as they said they couldnt look it up.

Anyway, while I had zero luck finding it via the skinny site, receipts, the modem web ui, sms etc I found the original email from the person who sold it to me. So Ive got the number now!

Linux

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#3278509 3-Sep-2024 10:34

Just a useless front line staff member