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Lipostick

1 post

Wannabe Geek


#318856 27-Feb-2025 08:23
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Looking for a bit of help to diagnose a possible problem with Spark Modem 3 (I Think) - on fibre plan

 

Internet dropout and reconnection

 

Situation is -

 

I am sitting right next to the modem viewing websites, youtube and stuff. Spark Modem always has a green light. I am using Wifi to my Microsoft Surface Pro X

 

Sometimes web page does not load or stops. Has also happened to Wifi connected TV

 

Network connection on tablet says connected but no internet

 

Solution seems to be wait a long time or reboot tablet (may time it takes to reboot is same time for Modem to fix itself?)

 

Friend at Spark tells me no issue with the Fibre connection 


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Spyware
3728 posts

Uber Geek

Lifetime subscriber

  #3348275 27-Feb-2025 08:46
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Download inSIDDer and do a wireless survey. Choose a channel clear from other interfering transmissions.





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.


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