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awojtas

52 posts

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#319306 12-Apr-2025 10:37
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I went through the wizard to sign up to Skinny Broadband multiple times (on laptop and phone), each time I get to the end and can't click Submit as it's greyed out and can't be clicked, wondered if the wizard doesn't expect a $0 amount.


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MikeFly
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  #3363148 12-Apr-2025 11:15
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Do you have your credit card details loaded?




awojtas

52 posts

Master Geek
+1 received by user: 11


  #3363149 12-Apr-2025 11:19
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The wizard doesn't ask for cc details. From memory it asked for the plan (12m term, byo modem), ID check, address, and to set a password.

MikeFly
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  #3363150 12-Apr-2025 11:26
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Thats weird, when I went through the process the CC details show under where it says payment details? Submit doesnt activate until they are entered there. Something in your browser blocking that possibly?




awojtas

52 posts

Master Geek
+1 received by user: 11


  #3363151 12-Apr-2025 11:30
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I tried multiple times, on phone as well. I got frustrated enough I messaged my current provider 2Degrees and asked if they can match the price to save me from Skinny's broken sign-up wizard.

(edit - to answer your question more directly, I don't have any ad blockers etc installed, pretty vanilla)

MikeFly
192 posts

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+1 received by user: 140
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  #3363152 12-Apr-2025 11:31
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It works fine for me. Try a different browser.


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