Spark prepaid - Spotify save $7 on $21 plan

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark prepaid - Spotify save $7 on $21 plan

jaydenvt

25 posts

Geek

#319341 15-Apr-2025 12:01

Hello.

I used to be on (what appears to be a grandfathered plan now) prepaid plan where it was $21 per month and Spotify premium was discounted by $7 per month.

I see there's new plans now that only discount Spotify by 10%, however Spark was still honoring people on the old plan.

This seems to have changed today though without any notification? I woke up to a SMS saying your Spotify premium has now been stopped. There was no forewarning from Spark of this happening?

Has anyone else noticed this?

Changeover

45 posts

Geek

Lifetime subscriber

#3366111 21-Apr-2025 10:17

Spark is annoying me now. I’m on prepay and have just payed for the month. The balance remaining was sixty cents.

Now here’s the annoying part. They send me a text message to say that my balance is less than a dollar and that I should top up. Why should I top up now when the next payment is 28 days away.

Now here’s the bloody annoying thing. They send this text in the middle of the bloody night. I’m in my 78th year and when my phone wakes me after midnight I take it seriously!

If there is a requirement to keep your balance at a certain amount then tell me. But not in the middle of the bloody night.

Linux

11428 posts

Uber Geek

Trusted

Lifetime subscriber

#3366119 21-Apr-2025 11:04

OneNZ and 2degrees hold off any alerts / reminder SMS to 8am

mljdpl

7 posts

Wannabe Geek

#3366166 21-Apr-2025 13:15

Changeover:

Spark is annoying me now. I’m on prepay and have just payed for the month. The balance remaining was sixty cents.

Now here’s the annoying part. They send me a text message to say that my balance is less than a dollar and that I should top up. Why should I top up now when the next payment is 28 days away.

Now here’s the bloody annoying thing. They send this text in the middle of the bloody night. I’m in my 78th year and when my phone wakes me after midnight I take it seriously!

If there is a requirement to keep your balance at a certain amount then tell me. But not in the middle of the bloody night.

I'd suggest you Google setting up a Do Not Disturb schedule on your phone so you are not woken by (automated?) reminders.

Gordy7

1906 posts

Uber Geek

ID Verified

Lifetime subscriber

#3366265 21-Apr-2025 15:17

Changeover:

If there is a requirement to keep your balance at a certain amount then tell me.

Sparks prepaid plan can incur extra charges beyond the initial price.

There is probably a balance threshold you can set up for a reminder.

These include "casual rates" for exceeding data, minutes, and texts, as well as for services like voicemail and video messaging.

Services like voicemail retrieval (20c each or $1 for unlimited within 28 days), and video messaging ($1 each) are also subject to additional fees.

As others have said, set up do not disturb. On a Samsung phone go to Settings > Notifications, then select Do Not Disturb - etc.

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.