Telecoms 2100 coverage is hopeless.

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richms

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# 41703 21-Sep-2009 17:08

I was expecting it to be about the same as voadfones, except only working where I am, which is in the cities.

But its junk.

Was in central park drive in henderson today - nothing. Full vodafone 3.5g tho.

At home downstairs - nothing - vodafone - fine.

At a couple of places I shop at - nothing on telecom 2100, some vodafone 2100 and full signal on 2° and telecom cdma...

So when the telecom sales people say it will be great coverage around auckland and that its only when you leave you will have nothing, that's totally wrong.

If it was similar to vodafones 2100 coverage I would be happy with it, but its reminding me of owning a gsm handset back in 1997 with similar giant coverage holes.

Richard rich.ms

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# 257381 21-Sep-2009 17:19

Perhaps you should consider a 850/2100mhz wcdma device, as those are better suited for the XT network?

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# 257382 21-Sep-2009 17:22

Telecom's XT network is 850 MHz WCDMA. 2100 MHz was always touted as infill capacity - for inbound roaming users and when network need some extra space. Anyone who thinks different is in for a surprise.

Anyone who uses a device that doesn't support 850 MHz on XT network should simply be aware that the performance will always be sub-optimal.

I will lock this thread because there's no reason to discuss something like this since it's clear the network is not being used as it should.

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# 257425 21-Sep-2009 20:07

I have unlocked this thread on request. However I still think that complaining about Telecom's 2100 MHz network is like complaining of a car not performing well with only three wheels - it's not intended to be used like that.

andrewcnz

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# 257427 21-Sep-2009 20:11

You do have to ask yourself "what is the point". If you don't have the correct handset to suit the network you are only asking for trouble. This thread should have stayed locked.

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# 257431 21-Sep-2009 20:20

Telecom run an 850MHz network. If your phone does not support 850MHz, then you will most certainly experience terrible coverage.

Entirely NOT Telecoms fault.

Use a supported handset!

johnr

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# 257436 21-Sep-2009 20:28

Get a handset that works on W850 and you will have no issues

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# 257437 21-Sep-2009 20:28

I guess this is more the point richms was trying to make:

richms:So when the telecom sales people say it will be great coverage around auckland and that its only when you leave you will have nothing, that's totally wrong.

So where did the sales person get there misinformation from?

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richms

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# 257461 21-Sep-2009 22:03

They put the iemi of my nokia into telecoms web site which then told them it did 2100 and 900 and would get coverage in Auckland, Wellington and some other places I cant recall. I asked if it was good coverage and they said yes, excelent coverage and speed but only in those areas.

It was a telecom branded but run by someone else stall in the middle of Highbury mall in birkenhead.

edit - meant imei not esn

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vinnieg

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# 257578 22-Sep-2009 14:42

richms: They put the iemi of my nokia into telecoms web site which then told them it did 2100(infill as mentioned above)and 900(Vodafone not telecom) and would get coverage in Auckland, Wellington and some other places I cant recall. I asked if it was good coverage and they said yes, excelent coverage and speed but only in those areas.

It was a telecom branded but run by someone else stall in the middle of Highbury mall in birkenhead.

edit - meant imei not esn

you haven't mentioned the model number?
http://www.gsmarena.com/ one trip here and you'll find out if it's 850mhz WCDA :)

if it's a 900mhz/2100mhz device, then no point complaining about it

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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# 257579 22-Sep-2009 14:44

Also no point complaining about it when the advice was given by 'some guy in a mall that doesn't work for Telecom'.

Anything more to be said on the subject is just re-hashing whats already been said.

richms

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# 257581 22-Sep-2009 14:46

There is a point complaining about it when their staff are advising that it will work in auckland etc when it clearly does not.

In fact the telecom website itself says that it will operate with limited coverage to auckland wellington etc, when really they mean it will sort of work within those cities and noone in their right mind would want to use that level of coverage. If the coverage was equal to vodafones spotty but usable urban 2100 then it would be ok, but its way way short of it. To not warn of that is IMO false advertising.

Richard rich.ms

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# 257593 22-Sep-2009 15:34

if it's an N97 like in your other post, and it's the normal version, then it won't support XT(apart from infilling) If it's the US AT&T Version then it'll be 850/2100. And Telecom don't directly sell the N97 that I know of?
http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=41603

Just wondering, is it that N97? if so, the people at the Kiosk probably duped you, it's happened in the past and continues to happen

But on a more helpful note hopefully, others have had this issue:
http://discussions.europe.nokia.com/discussions/board/message?board.id=communicators&thread.id=20589

Looks like it's got some hidden access points which need removing, it could just be an unlocked parallel imported phone from the states or Asia previously locked to a network

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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# 257596 22-Sep-2009 16:00

richms: There is a point complaining about it when their staff are advising that it will work in auckland etc when it clearly does not.

Your subject is "Telecoms 2100 coverage is hopeless."... The guy in the mall doesn't work for Telecom and is only interested in making the commision so he will most likely say anything for the quick buck. Now from someone that doesn't work for Telecom to say something stupid to then make it general and blame Telecom is just unfair.