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BDFL - Memuneh
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#57805 25-Feb-2010 11:20
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TUANZ blog post of the day says "Impound Reynold's Passport", and Ernie asks the government to retain Paul Reynold's in the country.

IANAL, but aside from the fact that no legitimate government would ever keep a foreign citizen's passport with no legal grounds and a judicial order issued on the breach of some law, the headline is sensationalist at best.But then Ernie continues "Reynolds' handling of the crisis this week has been magnificent. He's fronted this issue at every step. He's been direct and honest. He's shown very genuine empathy in talking about the inconvenience, distress and cost the issues have imposed on customers. He hasn't ducked the questions - he's answered, fully and from the heart, every time."
Yes, I agree with that sentence. But that headline asking the government to retain someone in the country - the equivalent of arresting someone - without legal proceedings?

Seriously? As I said, a sensationalist headline. When I read it on my RSS reader I thought "surely not"?  I understand it's more of a "he's doing a good job, keep him here" and not a "XT is fubar, keep him here"...

[UPDATED to reflect the meaning of the actual article, not the headline only]





 

 

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  #302011 25-Feb-2010 11:26
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surely you didnt think they meant that statement as anything but 'tounge in cheek'...






BDFL - Memuneh
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  #302012 25-Feb-2010 11:28
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As I said, a sensationalist headline. When I read it on my RSS reader I thought "surely not"?

I understand it's more of a "he's doing a good job, keep him here" and not a "XT is fubar, keep him here"...





 

 

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  #302013 25-Feb-2010 11:28
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Is it April 1 2010???


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  #302015 25-Feb-2010 11:30
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Quick skim but he seems to be saying "Reynolds is too good to let get away" rather than "Make sure he can't wiggle away"...

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  #302020 25-Feb-2010 11:49
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It's simply a tongue in cheek comment ... not sure I would call it sensationalist. I have seen a few tweets from people who haven't read the article thinking he's serious :)



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  #302023 25-Feb-2010 11:53
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Well, that's the problem - sensationalist headline get those comments.




 

 

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  #302058 25-Feb-2010 13:14
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The guy gets paid a couple of thousand dollars an hour. So he fronts up to some cameras and says "It's broken, but we're fixing it, promise". Big deal.

The fault (assuming it is a fault rather than a design flaw, which looks likely because for the first 7 months of the network didn't have this problem) occurs whether he has a news conference or not. The people who actually fix it are probably 3 or 4 degrees of separation from Reynolds.

Call me cynical, but this is all PR.

 
 
 
 


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  #302067 25-Feb-2010 13:28
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I would imagine if you thought anything other than 'all of telecoms and Alcatel Lucents technical resources that can contribute to a resolution are working on this' then you'd be pretty far off the mark. This is potentially the biggest issue that has hit Telecom in many years. It's certainly in their interest to pull out all the stops.

When Reynolds says we're doing everything we can to fix it, I think he means it. He has to, what else can Telecom do? Sure it doesn't magically put right everything, but he's never said that. His comments always seem to deal with facts;
- this is what happenned
- this is what we're doing
- this is what we gonna do to contribute to an apology

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