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Topic # 84888 10-Jun-2011 09:03
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Yesterday when I got back home I found my internet had a huge latency even accessing servers in NZ. I can understand the PING more than 200ms to international servers, but 13Xms to google.co.nz is not acceptable. So I rang 123 and wait... wait.... wait...... wait........... finally someone answered the call. And, after doing the tests on telecom.co.nz/speedtest again and again(the result is PING 14Xms, down 8.xMbps, up 0.3Mbps), he told me that according to telecom's rule, anything below 200ms to a domestic server  is normal. This explanation gave me a shock, and then I wasted another half an hour try to convince him this is not normal but all he can answer is 'the rule'. I gave up... I spent whole night just waiting the character appear on my SSH terminal one by one(to a server in Auckland).

This morning when I wake up the problem is gone, I hope it won't show up again when I back home from work.

I am wondering, do you guys really think that anything below 200ms to a domestic server is normal? Or am I expecting too much from Telecom?

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  Reply # 479597 10-Jun-2011 09:06
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I get 20ms to www.google.co.nz
I'd expect a site based in NZ (remember, some may have .co.nz domain names but be hosted elsewhere) to be less than 80ms

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  Reply # 479610 10-Jun-2011 09:39
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~150ms to google.co.nz is perfectly normal from any ISP as it's not hosted in NZ.

www.google.co.nz on the other hand will have ping times of ~40ms

Just remember because something has a .co.nz doesn't mean it's located in NZ.

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  Reply # 479612 10-Jun-2011 09:41
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Hibino: (the result is PING 14Xms, down 8.xMbps, up 0.3Mbps), he told me that according to telecom's rule, anything below 200ms to a domestic server  is normal.


You would have loved dialup then....





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  Reply # 479618 10-Jun-2011 10:13
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Yes I know that .co.nz doesn't mean anything, but google.co.nz is hosted in NZ and all the other server's I tested are hosted in NZ(from whois with the IP address).

I really wondering who made up the 200ms rule? Shouldn't this be something voted by the customer?

xpd

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  Reply # 479653 10-Jun-2011 11:13
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Hibino: Yes I know that .co.nz doesn't mean anything, but google.co.nz is hosted in NZ and all the other server's I tested are hosted in NZ(from whois with the IP address).

I really wondering who made up the 200ms rule? Shouldn't this be something voted by the customer?


Nope. That would require ISPs to basically give every customer dedicated bandwidth and dedicated route to each system which just isnt realistic. Telecom (and other ISPs) also cant control a 3rd party connection/route to where you want to go.





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  Reply # 479681 10-Jun-2011 12:05
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Hibino: Yes I know that .co.nz doesn't mean anything, but google.co.nz is hosted in NZ and all the other server's I tested are hosted in NZ(from whois with the IP address).



google.co.nz does not appear to be in NZ, this is why the pings are high.

www.google.co.nz on the other hand does appear to be in NZ.

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  Reply # 479698 10-Jun-2011 12:39
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Hibino: [snip]
I really wondering who made up the 200ms rule? Shouldn't this be something voted by the customer?


No.

Cheers - N



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  Reply # 479707 10-Jun-2011 13:15
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sbiddle:
Hibino: Yes I know that .co.nz doesn't mean anything, but google.co.nz is hosted in NZ and all the other server's I tested are hosted in NZ(from whois with the IP address).



google.co.nz does not appear to be in NZ, this is why the pings are high.

www.google.co.nz on the other hand does appear to be in NZ.


Interesting, I always get the 122 IP for google.co.nz whether at home or work.


C:\Documents and Settings\Hibino>nslookup google.co.nz
*** Can't find server name for address 192.168.1.1: Non-existent domain
*** Default servers are not available
Server: UnKnown
Address: 192.168.1.1

Non-authoritative answer:
Name: google.co.nz
Addresses: 122.56.115.28, 122.56.115.30, 122.56.115.29
 
 




Talkiet:
Hibino: [snip]
I really wondering who made up the 200ms rule? Shouldn't this be something voted by the customer?


No.

Cheers - N

xpd:
Hibino: Yes I know that .co.nz doesn't mean anything, but google.co.nz is hosted in NZ and all the other server's I tested are hosted in NZ(from whois with the IP address). 

I really wondering who made up the 200ms rule? Shouldn't this be something voted by the customer?


Nope. That would require ISPs to basically give every customer dedicated bandwidth and dedicated route to each system which just isnt realistic. Telecom (and other ISPs) also cant control a 3rd party connection/route to where you want to go. 


Ok, I guess I'll just have to live with it.
 

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  Reply # 479728 10-Jun-2011 14:26
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Do a traceroute to it and see where it goes and what ping times are to each hop.

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  Reply # 480815 13-Jun-2011 23:41
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Hehe, im gonna say ping isnt a measurement of speed, but its a measurement of time / latancy.




Ray Taylor
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