I use Telecom's web-mail (hosted by Yahoo!) as my main way of managing my e-mail. Recently, however, I have noticed that they have introduced a panel on the right-hand-side dedicated to showing ads. If this was a free service then I could accept this, but, as it happens, I, like all Telecom home internet customers, pay for this service and hence don't expect to be bombarded with ads nor have our screen-real-estate reduced by an ad panel.
Optionally, I could personally accept the ads on the condition that the price for my e-mail-only plan with Telecom was significantly reduced. It's either one or the other, ads and a reduced price or no ads and the same price. Seems fair to me.
I have since lodged a complaint with Telecom and suggest all affected Telecom home internet customers follow suit by using the following form...
https://www.telecom.co.nz/form/1,8751,5473-204490,00.html
-Andreas
P.S. Yes, I know, I can install an ad-blocker, but one shouldn't have to do this.