I have had my home phone and internet with Telecom for the past 15 years. On a 60gb (about to be upgraded to 80gb) plan and home phone package. We were not tied into any contract and this was costing me $140 per month - too much for my liking as both my wife and I are on mobile plans with Vodafone. We decided that what had to give was the home phone.
I went into a local Telecom store to discuss options for retaining broadband and cutting of our home line phone. The answer was clear and simple - you can't. If you want your home line disconnected that is fine but we will not deliver naked broadband to you. I explained that if they could not provide me with naked broadband then I would have to seek it out elsewhere. The rep was very pleasant and the reality was she could do nothing more.
I am continually dumbfounded by Telecom's (and Vodafone's for that matter) ability to get a grasp on what the trends are out in the 'real' world. My line of work is with people - lots of them. I have seen a huge swing away from clients having landline phones to mobile. To me this seems to be the logical and cost effective way for the majority of the population to head, which brings me to my the point of this thread.
I was happy with Telecom and was simply trying to reduce our family costs by terminating a home phone line. I did not want to leave Telecom but was left with no other option.
My solution was to sign up for naked broadband from Vodafone. My wife and I have arrived at our desired destination of reducing home IT costs by approximately $100 per month.
Mission accomplished for us. Mission failure for Telecom.
PS.1: I am dumbfounded by Vodafone as well given that neither them nor Telecom has the nous to take 2degrees head on and deliver a call package to match them. The trickle of people trending to 2degrees is steadily becoming a torrent and unless Vodafone lifts is game in the next 12 months it may well be goodbye to them as well.
PS.2: Naked broadband with Vodafone has been on par with Telecom so no gripes with the change across.....at this stage.